by
Kanopy (Firm)
Call Number
XX(297284.1)
Publication Date
2015 2012
Summary
Appraisal is a means of measuring individual performance, but how do you measure the performance of the workforce as a whole? Typically companies look at factors such as labour turnover, productivity and wastage rates. Absenteeism, the lost time rate, and lateness are all key indicators, too. But it's one thing for staff to turn up for work - it's another whether they work productively when they get there. And while productivity is relatively easy to calculate in a factory, it's much harder in a service business - and even harder still in the public sector. Figures have their limitations and have to be qualified by common sense.
Format:
Video recording
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1.6300
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by
Armstrong, Tim, filmmaker
Call Number
XX(297283.1)
Publication Date
2015 2004
Summary
Effective performance appraisals add value to your organization. They motivate your top employees to do even better. And they tell under-performers exactly what is expected and how to improve. Unfortunately, performance appraisals are often regarded as mere formalities. Reviews are sometimes done late-or skipped. Clear guidance falls by the wayside, and halfhearted work goes unchallenged. In this video,you'll follow two story lines. One involves a small business, taking steps to formalize a review process for the first time. The other presents a large corporation attempting to energize an existing system. Watch as two very different managers prepare for challenging review meetings-and see them apply skills that defuse tension and achieve the desired results.
Format:
Video recording
Relevance:
1.5811
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