by
Laws, Eric, editor.
Call Number
338.4791 TOU
Publication Date
2013
Summary
Don't wait until it's too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom. As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management success and failure with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies. Topics addressed in Tourism Crises include: the significance of communication in crisis situations keeping the media informed attracting business after the crisis has passed how alpine areas can respond to the dangers of avalanches the effect of the SARS epidemic on Hong Kong, Singapore, and Japan a typology of tourism crisis terms employee work stress in crisis situations quantifying the effects of tourism crises how tourism managers have re-tooled their promotional campaigns after 9/11 and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.
Format:
Electronic Resources
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52746.4492
by
McEntire, David A.
Call Number
364.348
Publication Date
2007
Summary
Disasters such as the 9/11 terrorist attacks, the Indian Ocean Tsunami, and Hurricane Katrina illustrate the salience and complexity of disasters. Both scholars and practitioners therefore agree that we must take a more proactive and holistic approach to emergency management, which should logically be derived from a sound understanding of the academic literature and the most pressing concerns facing professionals in the field today. Disciplines, Disasters and Emergency Management reviews what is known about catastrophic events from the standpoint of various academic areas of study. The introdu.
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Electronic Resources
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42527.0781
View Other Search Results
by
Toubes, Diego R., 1966- editor.
Call Number
338.4791 RIS
Publication Date
2021
Format:
Electronic Resources
Relevance:
42525.7539
by
Batchelor, Paul.
Call Number
658.4056 22
Publication Date
2003
Summary
Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou.
Format:
Electronic Resources
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3.0081
by
Doughty, Ken.
Call Number
658.4056 21
Publication Date
2001
Format:
Electronic Resources
Relevance:
2.6117
by
McCrackan, Andrew.
Call Number
658.4056 22
Publication Date
2005
Summary
Here's a groundbreaking book that offers you a powerful new methodology for business continuity management - an approach designed to bind and enhance risk management, disaster prevention, and disaster recovery efforts to an optimum level of efficiency. This unique resource features a start-to-finish quantitative framework to assess, improve, and benchmark your organization's business continuity capabilities in response to potential terrorist acts, hackers, natural disasters, and other business-threatening events or errors. The book's seven-level capability model guides you through every step i.
Format:
Electronic Resources
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2.5662
by
Watson, Scott A.
Call Number
658.4053 22
Publication Date
2007
Summary
"The classic book The Art of War by Sun Tzu is often used to illustrate principles that can apply to the management of business environments. The Art of War for Security Managers is the first book to apply the time-honored principles of Sun Tzu's theories of conflict to contemporary organizational security."--Jacket.
Format:
Electronic Resources
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2.5633
by
McKee, Kathryn, 1937-
Call Number
658.477 22
Publication Date
2006
Summary
September 11th, Hurricane Katrina, and other recent tragedies have shown that most organizations are woefully unprepared to contend with catastrophic events. After interviewing CEOs, managers, and countless others who dealt directly with organizational hardships resulting from catastrophes, authors Kathryn McKee and Liz Guthridge concluded that all workplace disasters share one important need -- a human resources department trained to lead others through the turmoil. This book helps HR professionals anticipate the emotional and psychological aspects of disaster and outlines an effective three-
Format:
Electronic Resources
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2.3054
by
Devlin, Edward S.
Call Number
658.4056 22
Publication Date
2005 2000
Summary
Without a disaster recovery plan, there's no second chance. This is a low-cost, turnkey tool to prepare your company for emergencies. Easy-to-follow and concise, Business Resumption Planning is the most up-to-date reference source with answers to the most frequently asked questions about data center recovery, communications recovery, general business operations recovery and more. You'll learn how to: Identify and document critical business processes Determine resource requirements and organize recovery teams Establish, document and test recovery policies and procedures Protect and recover data.
Format:
Electronic Resources
Relevance:
2.2478
by
Svyantek, Daniel J., editor.
Call Number
658.4056 23ENG20211129
Publication Date
2022
Summary
"The COVID-19 pandemic provides an illustration of how chaotic change to large systems are caused by small, seemingly insignificant environmental events such as the initial case(s) of COVID-19 in China. From this small starting point for the pandemic, there have been (and continue to be) millions of lives lost and trillions of dollars spent trying to alleviate the effects of the COVID-19 pandemic. World government and corporate leaders are striving to deal with this pandemic, but uncertainty is felt across the globe. Unprecedented strategies (e.g., the United States government's multi-trillion-dollar stimulus package (s)) have been used to halt the spread of COVID-19. These small events cascade throughout larger and larger systems leading to unforeseeable consequences. Organizations must experiment and make decisions on how to react. Decisions must be made and implemented to see what the effects of these decisions are. The chapters in this volume provide important insights for all organizations during this time of crisis. The chapters express bottom-up and top-down approaches to a crisis-initiating environmental change by organizations. The chapters provide insight into the way organizations perceive the effect of COVID-19 as 1) a permanent or transitory change in the organization's environment; and 2) as a crisis or opportunity. Taken together, the chapters provide both scientists and practitioners with a starting point for understanding the impact of COVID-19 on organizational theory and on management practice for readers"--
Format:
Electronic Resources
Relevance:
1.8823
by
Rosas, Guillermo, 1971-
Call Number
338.542 22
Publication Date
2009
Format:
Electronic Resources
Relevance:
1.6530
by
Strentz, Thomas.
Call Number
362.88 23
Publication Date
2013
Format:
Electronic Resources
Relevance:
1.5962
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