by
Tulgan, Bruce.
Call Number
658.3 22
Publication Date
2004
Summary
What can managers do every day to get more and better work from people while giving them the flexibility they need? The answer lies in HOT Managementthe breakthrough set of management techniques, skills, best practices and habits of the most effective supervisory managers in today's extremely demanding workplace. This pocket guide clearly and concisely spells out what you need to do to become a HOT manager. The author's message is simple, yet powerful: Make high performance the only option. Be a hands-on manager. And spend lots of time with employees spelling out expectations and clarifying s.
Format:
Electronic Resources
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63393.0898
by
Moynihan, Donald P.
Call Number
352.66 22
Publication Date
2008
Summary
Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance modelùbut the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance managementùsuch as building measurement systems to acquire more performance dataùbut have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how go.
Format:
Electronic Resources
Relevance:
50828.0313
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by
Toma, Dan, author.
Call Number
658.4063 TOM
Publication Date
2021
Format:
Books
Relevance:
2.5195
by
Mills, John, 1948-
Call Number
658.4012 22
Publication Date
2002
Format:
Electronic Resources
Relevance:
1.2118
by
Camm, Frank A., 1949-
Call Number
352.66 22
Publication Date
2010
Summary
Empirical evidence of the effects of performance-based public management is scarce. This report describes a framework used to organize available empirical information on one form of performance-based management, a performance-based accountability system (PBAS). Such a system identifies individuals or organizations that must change their behavior for the performance of an activity to improve, chooses an implicit or explicit incentive structure to motivate these organizations or individuals to change, and then chooses performance measures tailored to inform the incentive structure appropriately. The study focused on systems in the child-care, education, health-care, public health emergency preparedness, and transportation sectors, mainly in the United States. Analysts could use this framework to seek empirical information in other sectors and other parts of the world. Additional empirical information could help refine existing PBASs and, more broadly, improve decisions on where to initiate new PBASs, how to implement them, and then how to design, manage, and refine them over time.
Format:
Electronic Resources
Relevance:
1.1291
by
Tovey, Michael D., 1959-
Call Number
658.3125 TOV
Publication Date
2010
Format:
Books
Relevance:
0.9557
by
Stecher, Brian M.
Call Number
352.35 22
Publication Date
2010
Summary
Performance-based accountability systems (PBASs), which link incentives to measured performance as a means of improving services to the public, have gained popularity. While PBASs can vary widely across sectors, they share three main components: goals, incentives, and measures. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals or about government and agency experiences. This study examines nine PBASs that are drawn from five sectors: child care, education, health care, public health emergency preparedness, and transportation. In the right circumstances, a PBAS can be an effective strategy for improving service delivery. Optimum circumstances include having a widely shared goal, unambiguous observable measures, meaningful incentives for those with control over the relevant inputs and processes, few competing interests, and adequate resources to design, implement, and operate the PBAS. However, these conditions are rarely fully realized, so it is difficult to design and implement PBASs that are uniformly effective. PBASs represent a promising policy option for improving the quality of service-delivery activities in many contexts. The evidence supports continued experimentation with and adoption of this approach in appropriate circumstances. Even so, PBAS design and its prospects for success depend on the context in which the system will operate. Also, ongoing system evaluation and monitoring are integral components of a PBAS; they inform refinements that improve system functioning over time.
Format:
Electronic Resources
Relevance:
0.9361
by
Stecher, Brian M.
Call Number
352.35 22
Publication Date
2010
Summary
Performance-based accountability systems (PBASs), which link incentives to measured performance as a means of improving services to the public, have gained popularity. While PBASs can vary widely across sectors, they share three main components: goals, incentives, and measures. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving their performance goals or about government and agency experiences. This document summarizes a study that examined nine PBASs in five sectors: child care, education, health care, public health emergency preparedness, and transportation. In the right circumstances, a PBAS can be an effective strategy for improving service delivery. Optimum circumstances include having a widely shared goal, unambiguous observable measures, meaningful incentives for those with control over the relevant inputs and processes, few competing interests, and adequate resources to design, implement, and operate the PBAS. However, these conditions are rarely fully realized, so it is difficult to design and implement PBASs that are uniformly effective. PBASs represent a promising policy option for improving the quality of service-delivery activities in many contexts. The evidence supports continued experimentation with and adoption of this approach in appropriate circumstances. Even so, PBAS design and its prospects for success depend on the context in which it will operate. Also, ongoing system evaluation and monitoring are integral components of a PBAS; they inform refinements that improve system functioning over time.
Format:
Electronic Resources
Relevance:
0.9306
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