by
Yarnall, Jane.
Call Number
641
Publication Date
2009
Summary
Organizations need to develop and retain their talent, and managing careers in a strategic fashion is critical to achieving this. This book takes a practical approach to help you make strategic career management work both for the talent you want to retain and for the organization they work in. It will help you to: - Improve your strategic career management - Improve employee retention - Develop a business case for careers - Design and develop critical processes to support your strategy - Explore best practice examples from other organizations - Evaluate your progress Other titles in the HR Series: Organization Design (Stanford) Transforming HR (Reddington, Williamson and Withers) HR - The Business Partner (Kenton and Yarnall) The Changing World of the Trainer (Sloman) publishing March 2007 Change, Conflict and the Corporate Community (Kenton and Penn) publishing June 2007.
Format:
Electronic Resources
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77634.5078
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by
Johns, Nick.
Call Number
647.95068
Publication Date
2007
Summary
This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line
Format:
Electronic Resources
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0.0657
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