Rules and procedures -- General classroom behavior -- Beginning and ending the period or the day -- Transitions and interruptions -- Use of materials and equipment -- Group work -- Seat work and teacher-led activities -- Discipline and consequences -- Teacher reaction -- Tangible rewards -- Direct cost -- Group contingency -- Home contingency -- Teacher/student relationships -- Demonstrating personal interest in students -- Behaving equitably and responding affirmatively to questions -- Exhibiting an assertive connection -- Being aware of the needs of different types of students -- Mental set -- Exhibiting "withitness" -- Exhibiting emotional objectivity -- Student responsibility -- The nature of responsibility -- Strategies for personal development -- Strategies for conflict prevention and resolution -- Getting off to a good start -- Before school begins -- The first day of school -- The first two weeks of school -- Management at the school level -- Establishing and enforcing schoolwide rules, procedures, and consequences -- Establishing norms of conduct for faculty and staff.