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Resolving conflicts on the job [electronic resource] / Bill Withers and Jerry Wisinski.
ISBN:
9780814400937
9780814474136
Title:
Resolving conflicts on the job [electronic resource] / Bill Withers and Jerry Wisinski.
Author:
Withers, Bill.
Personal Author:
Edition:
2nd ed.
Publication Information:
New York : AMACOM, ©2007.
Physical Description:
1 online resource (xiii, 93 pages).
Series:
WorkSmart
Contents:
A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?
Local Note:
eBooks on EBSCOhost
Subject Term:
Added Author:
Format:
Electronic Resources
Electronic Access:
Click here to view
Publication Date:
2007
Publication Information:
New York : AMACOM, ©2007.