by
McArdle, Geri E. H.
Call Number
658.4053 MCA
Publication Date
1995
Format:
Books
Relevance:
57339.8789
by
O'Brien, Kerry.
Call Number
TR DVD 658.3145 TRU
Publication Date
1995 1994
Summary
Part 8 of a 13 part series that looks at management issues. Conflict in organisations can be positive or negative. Managers should aim to resolve conflict and develop effective negotiation skills. Shows how to deal with interpersonal conflict in the workplace.
Format:
Other
Relevance:
2.7259
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by
Le Tet, Robert.
Call Number
TR DVD 647.950994 NO
Publication Date
1994
Summary
"'No Worries' is a video documentary about keeping the peace in licensed premises. The video features experienced licensees who have successfully 'turned around' very rough and difficult establishments. There is no script-the licensees talk naturally about how they handle difficult situations and how they keep their premises peaceful. Some typical problems, and the techniques that successful licensees use to resolve them, are illustrated in short dramatisations."
Format:
Other
Relevance:
2.0923
Call Number
TR DVD 658.3145 MED
Publication Date
1992
Summary
A step-by-step method for resolving disputes, personality clashes and other conflicts.
Format:
Other
Relevance:
1.7231
by
Murphy, Jim, 1944-
Call Number
658.4053 MUR
Publication Date
1994
Format:
Books
Relevance:
1.6852
by
Learning Seed Company.
Call Number
TR DVD 153.6 HAN
Publication Date
1993
Summary
Four ways of handling criticism are taught: sponging, prompt and paraphrase, instant replay, and the 5-part confront.
Format:
Other
Relevance:
1.6224
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