Front Matter -- Contents -- Acknowledgments -- Introduction -- Autoethnography -- Intersubjectivity, Conflict, and Change -- A Methodological Preface to the Cases -- Intransigent Conflict -- Outrage -- Listening to Another Mind -- Tension in the Group -- Implications for Inquiry -- Implications for Conflict Analysis -- Conclusion -- The Insight Loop -- A Model of the Flow of Consciousness -- Notes -- References -- Index