Swans, swine, and swindlers : coping with the growing threat of mega-crises and mega-messes / Can M. Alpaslan and Ian I. Mitroff.

ISBN:

9780804781084

Title:

Author:

Alpaslan, Can M. (Can Murat), author.

Personal Author:

Alpaslan, Can M. (Can Murat), author.

Publication Information:

Physical Description:

1 online resource (xxiii, 204 pages) : illustrations.

Series:

High reliability and crisis management

Contents:

A crisis is not what we have been led to believe : every crisis is an existential crisis of meaning -- What is a mess? : the fundamental differences between exercises, problems, and messes -- All crises are messes -- When good organizations do unwise, immature, and bad things -- It's the culture -- Overcoming mega-denial -- Beyond fear-based crisis management -- The art and science of messy inquiry -- Trust, transparency, and reliability : what can the HROs teach the financial sector?

Local Note:

eBooks on EBSCOhost

Subject Term:

Crisis management.

Added Author:

Mitroff, Ian I.,

Format:

Electronic Resources

Electronic Access:

Click here to view

Publication Date:

2011

Publication Information:

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.477 22	1:E-BOOK	1	1:ONLINE	Searching... Unknown

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Summary

Swans, Swine, and Swindlers argues that we must view crises as "messes": webs of complex and dynamically interacting ill-defined and/or wicked problems, conundrums, paradoxes, puzzles, crises; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. Working systematically with this concept, the text digs deeper into the causes, mitigation, and management of crises.

Author Notes

Can M. Alpaslan is Associate Professor in the College of Business and Economics at California State University, Northridge. Ian I. Mitroff is widely regarded as one of the "fathers" of modern Crisis Management. He is Professor Emeritus from the Annenberg School for Communication and the Marshall School of Business, University of Southern California. He is University Professor at the Marshall Goldsmith School of Management, Alliant International University; Adjunct Professor in the College of Environmental Design, University of California at Berkeley; Senior Research Associate at The Center for Catastrophic Risk Management, University of California at Berkeley; and Adjunct Professor in The School of Public Health, St. Louis University.