Organizing Committee; Contents; Figures; Tables; Introduction ; References; Part I Management and Sustainable Development of Hotels; The Comparison of Service Innovation Between High Level Hotels and Budget Hotels in China ; Abstract ; 1 Introduction; 2 Service Innovation; 3 Research Framework; 3.1 Levels of Products and Services; 3.2 Types of Service Innovation; 4 Methodology; 5 Results; 5.1 Service Innovation Identification; 5.2 Service Innovation Classification; 5.2.1 Quantity Difference in Levels of Products and Service; 5.2.2 Quantity Difference in Types of Service Innovation

5.2.3 Cross-Over Analysis of Service Innovation6 Discussion; 7 Conclusion; References; The Effect of Gender Difference on Turnover of Hotel's Employees in China ; Abstract ; 1 Introduction; 2 Literature Review; 2.1 Gender Difference in the Hotel; 2.2 Turnover in the Hotel; 3 Hypothesis and Design; 3.1 Hypothesis About Gender Difference in the Hotel; 3.2 Hypothesis About Relationship of Gender Difference and Actual Turnover in the Hotel; 3.3 Study Design; 4 Result; 4.1 Females Dominant in the Hotel, Male Turnover Rate Higher Than Females'

4.2 Internal Positions of the Hotel Divided into Male Positions and Female Positions4.3 Female Salary Generally Lowers than Males' and Females Accounting for Higher Proportion in Low-Income Job Positions; 4.4 Male and Female Salary not Showing Significant Difference in the Same Job Position; 4.5 Marital Status Influencing Significantly Employee Turnover; 5 Conclusion and Discussion; References; Research on the Optimization of the Government's Role in the Development of Hotel Industry ; Abstract ; 1 Introduction; 2 The Changing Course of the Government's Role in Hotel Industry in China

2.1 The Government Mainly Playing the Role of "Controller" and "Operator"2.1.1 The Content and Performance of the Government Roll Player of "Controller"; 2.1.2 The Content and Performance of the Government Roll Player of "Operator"; 2.2 The Government Mainly Played the Role of "Regulator" and "Operator" (1988-1993); 2.2.1 The Content and Performance of the Government Roll Player of "Regulator"; 2.2.2 The Content and Performance of the Government Roll Player of "Controller"; 2.3 The Government Mainly Played the Role of "Regulator" and "Public Welfare Person"(1994 Till Now)

2.3.1 The Content and Performance of the Government Roll Player of "Regulator"2.3.2 The Content and Performance of the Government Roll Player of "Public Welfare Person"; 3 The Essence of the Government's Role in the Development of Chinese Hotel Industry; 3.1 The Government's Successful Role Playing in Cultivating the Market; 3.1.1 Open the Hotel Market and Cultivate Market Firmly in Order to Crate Essential Circumstances for Tourism Development

3.1.2 The Government Actively Promoted the Property Right Reform and Cultivated Market Competition Mechanism in Order to Provide a Reasonable Environment for the Hotel Industry