Practical guide to business continuity assurance / Andrew McCrackan.

ISBN:

9781580539289

9781580539272

Title:

Practical guide to business continuity assurance / Andrew McCrackan.

Author:

McCrackan, Andrew.

Personal Author:

McCrackan, Andrew.

Publication Information:

Physical Description:

1 online resource (xii, 210 pages) : illustrations.

Series:

Artech House technology management and professional development library

General Note:

Includes index.

Contents:

Current Standards and Literature -- Business Continuity and Disaster Recovery -- Gap Analysis -- Integration of the Organization -- Business and IT -- Health and Safety -- Security -- Terrorism -- Finance and Motivation -- Insuring for Disaster -- Approach -- Key Components of Operation -- Events and Event Responses -- Facets of Business Continuity -- Legacy Approach -- Continuity Across the Organization -- Methodology -- Offensive Stream -- Defensive Stream -- The Maturity Model -- Achievement and Quality Assurance -- Knowledge Transfer and Resource Management -- Team Blending -- The Apprenticeship Method -- Communication -- Problem Solving and Root Cause -- Level 1: Rationalization -- Organizational Positioning -- Team Structure -- Roles and Responsibilities -- Resourcing -- Management Tools -- Security and Safety -- Level 2: Risk Reduction -- Vulnerability Analysis -- Corrective and Preventative Action -- Risk Identification -- Risk Mitigation -- Security and Safety -- Level 3: Rating -- Business Impact Assessment -- Criticality Rating -- Quantitative Analysis -- Risk Rating -- Security and Safety -- Level 4: Rigor -- Change and Configuration Management -- Configuration or Change? -- Hardware Versus Software Configuration Management -- When Do We Need Configuration Management? -- Key Benefits of Configuration Management -- Functional Areas of Configuration Management -- Contingency Planning -- Crisis Management -- Design Assurance -- Backup and Tape Management -- Security and Safety -- Resource Vetting.

Local Note:

eBooks on EBSCOhost

Subject Term:

Crisis management.

Emergency management.

Business planning.

Format:

Electronic Resources

Electronic Access:

Click here to view

Publication Date:

2005

Publication Information:

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.4056 22	1:E-BOOK	1	1:ONLINE	Searching... Unknown

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Summary

HereOCOs a groundbreaking book that offers you a powerful new methodology for business continuity management OCo an approach designed to bind and enhance risk management, disaster prevention, and disaster recovery efforts to an optimum level of efficiency. This unique resource features a start-to-finish quantitative framework to assess, improve, and benchmark your organizationOCOs business continuity capabilities in response to potential terrorist acts, hackers, natural disasters, and other business-threatening events or errors. The bookOCOs seven-level capability model guides you through every step in implementing preventive and defensive measures to reduce the risk of such events. From vulnerability analysis, risk rating, and crisis management to server consolidation, data redundancy, and worker safety, the book provides both strategic and practical solutions to the many continuity challenges you may encounter in various heightened-risk scenarios."

Author Notes

Andrew B. McCrackan is an independent consultant with more than 10 years of senior management experience

1 Introduction	p. 1
1.1 Purpose and Scope	p. 2
1.2 How to Use This Book	p. 3
1.3 Current Standards and Literature	p. 3
1.4 Business Continuity and Disaster Recovery	p. 4
1.5 Gap Analysis	p. 6
1.6 Integration of the Organization	p. 7
1.7 Business and IT	p. 7
1.8 Health and Safety	p. 10
1.9 Security	p. 12
1.10 Terrorism	p. 13
1.11 Finance and Motivation	p. 14
1.12 Insuring for Disaster	p. 14
2 Approach	p. 19
2.1 Key Components of Operation	p. 20
2.2 Events and Event Responses	p. 22
2.3 Facets of Business Continuity	p. 24
2.4 Legacy Approach	p. 24
2.5 Continuity Across the Organization	p. 29
3 Methodology	p. 31
3.1 Overview	p. 32
3.2 Offensive Stream	p. 34
3.3 Defensive Stream	p. 36
3.4 The Maturity Model	p. 36
3.5 Achievement and Quality Assurance	p. 37
3.6 Knowledge Transfer and Resource Management	p. 39
3.6.1 Team Blending	p. 41
3.6.2 The Apprenticeship Method	p. 43
3.7 Communication	p. 44
3.8 Problem Solving and Root Cause	p. 45
4 Level 1: Rationalization	p. 47
4.1 Organizational Positioning	p. 48
4.2 Team Structure	p. 50
4.3 Roles and Responsibilities	p. 54
4.4 Resourcing	p. 55
4.5 Management Tools	p. 57
4.6 Security and Safety	p. 58
4.7 Level 1 Performance Indicators	p. 58
5 Level 2: Risk Reduction	p. 61
5.1 Vulnerability Analysis	p. 62
5.2 Corrective and Preventative Action	p. 63
5.3 Risk Identification	p. 64
5.4 Risk Mitigation	p. 66
5.5 Security and Safety	p. 68
5.6 Level 2 Performance Indicators	p. 71
6 Level 3: Rating	p. 73
6.1 Business Impact Assessment	p. 74
6.2 Criticality Rating	p. 78
6.3 Quantitative Analysis	p. 81
6.4 Risk Rating	p. 86
6.5 Security and Safety	p. 87
6.6 Level 3 Performance Indicators	p. 88
7 Level 4: Rigor	p. 89
7.1 Change and Configuration Management	p. 91
7.1.1 Configuration or Change?	p. 93
7.1.2 Hardware Versus Software Configuration Management	p. 94
7.1.3 When Do We Need Configuration Management?	p. 95
7.1.4 Key Benefits of Configuration Management	p. 95
7.1.5 Functional Areas of Configuration Management	p. 96
7.1.6 Definitions	p. 97
7.2 Contingency Planning	p. 97
7.3 Crisis Management	p. 100
7.4 Design Assurance	p. 100
7.5 Backup and Tape Management	p. 101
7.6 Security and Safety	p. 103
7.6.1 Resource Vetting	p. 103
7.6.2 Deployment Control	p. 105
7.6.3 User Access Control and Monitoring	p. 105
7.6.4 Data Center Security	p. 106
7.7 Level 4 Performance Indicators	p. 107
8 Level 5: Robustness	p. 109
8.1 Server Consolidation	p. 110
8.2 Storage Area Network (SAN)	p. 111
8.3 Enterprise Application Integration (EAI)	p. 112
8.4 Common Operating Environment (COE)	p. 114
8.5 Distributed Systems	p. 115
8.6 Renewal	p. 116
8.7 Security and Safety	p. 117
8.8 Level 5 Performance Indicators	p. 119
9 Level 6: Resilience	p. 123
9.1 Capability Configuration	p. 124
9.2 Replication	p. 125
9.3 Data Integrity	p. 126
9.4 Data Redundancy	p. 128
9.5 Geographic Diversity	p. 129
9.6 People and Process	p. 131
9.7 Associated Benefits	p. 132
9.8 Security and Safety	p. 133
9.9 Level 6 Performance Indicators	p. 133
10 Level 7: Recovery	p. 137
10.1 Capability Configuration	p. 138
10.2 Recovery Profiling	p. 139
10.3 Fail-Over Scenarios	p. 140
10.4 Disaster Declaration	p. 142
10.5 Fail Back	p. 143
10.6 Environment Management	p. 144
10.7 License Management	p. 146
10.8 Location	p. 147
10.9 Workplace Recovery	p. 148
10.10 Testing	p. 149
10.11 Security and Safety	p. 151
10.12 Level 7 Performance Indicators	p. 151
11 Continuity Assurance Achievement Rating (CAAR)	p. 155
11.1 Rating Matrix	p. 155
11.2 Capability Scoring	p. 164
11.3 Maturity Progression	p. 164
11.4 Audit	p. 165
12 Quality Assurance	p. 167
12.1 Fundamental Concepts	p. 167
12.2 Framework	p. 168
12.3 Purpose and Strategy	p. 168
12.4 Quality Balance	p. 171
12.5 Approach	p. 172
13 Outsourcing and Commercial Management	p. 175
13.1 Insource or Outsource	p. 175
13.2 Recovery Site Providers	p. 177
13.3 Request for Proposal (RFP)	p. 180
13.4 Running a Commercial Process	p. 181
13.5 Vendor Selection	p. 183
13.6 Negotiating Contracts	p. 184
13.7 Ethics	p. 185
14 Case Studies	p. 187
14.1 Study 1: Telecommunications	p. 187
14.2 Study 2: Mining and Energy	p. 193
15 Summary	p. 197
Acronyms and Abbreviations	p. 199
About the Author	p. 203
Index	p. 205

Available:*

Bound With These Titles

On Order

Summary

Summary

Author Notes

Table of Contents