Summary

An introduction to Skills Training Model (STM) for counseling providing an eight point model to enable managers to effectively counsel their employees. Psychologist MacLennan works to demystify the counseling process by demonstrating that managers already possess the skills he outlines in discussions about communication and process, and describes counseling approaches to specific issues in the workplace such as sexual harassment, substance abuse, family issues, bereavement, and stress. Often brief and superficial, the suggested counseling methods are by no means a substitute for referral to professional help. Includes exercises and very corny cartoons. Distributed by Ashgate. Annotation copyright by Book News, Inc., Portland, OR