Preface / by Ted Reed -- Introduction -- Uncle ed builds an airline -- Call me butch -- Teaching an eagle to fly -- Al casey's five big decisions -- Our son of a bitch -- How bob crandall changed the airline industry -- America west: the little airline that could -- The house that jerry built -- How stephen wolf almost fixed us airways -- Plan b as in bankruptcy -- America west looks east -- The delta debacle -- The war between east and west -- A tough act to follow -- A moral man loses a battle -- Labor takes the lead -- Let's meet for dinner -- Hey, what about us? -- Breaking down the doors -- Chapter notes -- Bibliography -- Index.