Responsible Serving of Alcoholic Beverages [electronic resource] : Complete Staff Training Course for Bars, Restaurants and Caterers

Cover image for Responsible Serving of Alcoholic Beverages [electronic resource] : Complete Staff Training Course for Bars, Restaurants and Caterers

ISBN:

9781601380814

Title:

Author:

Dugan, Beth.

Personal Author:

Dugan, Beth.

Publication Information:

Florida : Atlantic Publishing Group, 2013.

Physical Description:

1 online resource (376 p.)

General Note:

Description based upon print version of record.

Contents:

Who Should Read This Book? -- How to Use This Book -- What Other Topics Does This Book Cover? -- Chapter 1: What is alcohol? -- How Does Alcohol Affect the Body? -- What is BAC? -- BAC LevelS and Effects -- Factors Owners Cannot Influence --Manager's To-Do Check Sheet -- Chapter 2: Serving Alcohol and the Law-- What are Dram Shop Laws? -- Common Law States -- Who Are the Parties? -- BAR hopping? -- Responsible Beverage Service Is Good Business Practice -- What do authorities Look For? -- Other Legal Issues -- Manager's To-Do Check Sheet

Chapter 3: Find Your Target Customers -- Risk -- Operational Assessment Quiz -- Manager's To-Do Check Sheet -- Chaper 4: Types of Operations and Responsible Beverage Service -- Hotel Bars -- Hotel Room Service Delivery -- Hotel Hospitality Room -- Temporary Licenses -- In-House Catering -- Catering and Banquets with Multiple Bar Setups -- Airport Bars -- Stadiums and Arenas -- Nightclubs, Pubs, Dance Halls, Discos, Electronic Music Events -- The Strip -- Manager's To-Do Check Sheet

Chapter 5: Types of Customers and Responsible Beverage Service -- Minors -- Just Legal -- Older Patrons -- How Many Are in the Party -- Dealing with Regulars -- Manager's To-Do Check Sheet -- Chapter 6: Your Establishment and Responsible Alcohol Service -- Physical Issues in a Bar -- Emotional Aspects -- Manager's To-Do Check Shee -- Chapter 7: Your Offerings and Responsible Beverage Service -- Types of Alcohol -- Signature Cocktails and After-Dinner Drinks -- Drink Recipes -- NonAlcoholic Drinks -- Food -- Activities Within the Bar -- Manager's To-Do Check Sheet

Chapter 8: Serving Policies and Responsible Beverage Service -- Making the Drinks -- Serving Drinks -- Dealing with Customers -- Chapter 8 Manager's To-Do Check Shee -- Chapter 9: Employees and Responsible Beverage Service -- Wanted: Good Bartender -- Legal Requirements -- Educational Requirements -- Other Requirements -- Staffing Levels -- Training Issues -- Longevity Issues -- Management Support -- Manager's To-Do Check Sheet

Chapter 10: When Bad Things Happen to Good Bars -- Find a Good Local Lawyer -- Create Your Responsible Beverage Service Policy --Know Your Civil Officials -- Logs -- Types of Incidents -- Documentation Needed -- Emergencies -- After the Fact -- Manager's To-Do Check Sheet -- Chapter 11: Customizing Your Plan for Your Establishment -- Who Needs Training? -- Where to Train? -- When to Train -- How Adults Learn -- Professional Trainer -- Management Support

Subject Term:

Bars (Drinking establishments).

Drinking of alcoholic beverages.

Hospitality industry -- Management.

Format:

Electronic Resources

Electronic Access:

Click here to view book

Publication Date:

2013

Publication Information:

Florida : Atlantic Publishing Group, 2013.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
647.95068	1:E-BOOK	1	1:ON-DEMAND	Searching... Unknown

Bound With These Titles

On Order

Summary

This New Book & CD-ROM incorporates the legalities and responsibilities of serving alcohol either behind a bar, at a table, or at an off-premise function. Alcohol sales are an important source of revenue for many establishments. However establishments may face the potential for civil and criminal liability should one of your customers become intoxicated and cause damage to themselves, others or property.

Good management and employee training is the key to preventing these problems before they become an issue. The Responsible Serving of Alcoholic beverages training course provides management and liquor service staff with the knowledge and awareness necessary to responsibly serve alcohol in licensed premises. Covers:

* Alcohol and Legal Issues

* Understanding BAC Levels

* Responsible serving

* ID Checking

* Handling difficult customers

* Designated Drivers

* How alcohol effects the body

* identifying and handling problem situations

* Minors & Fake Id's

* Learn how to reduce liability lawsuits

* Local Law Enforcement issues

* Reduce liability insurance coverage premiums

* A complete and comprehensive yet inexpensive in-house training program. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at sales@atlantic-pub.com

Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company presidentâe(tm)s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.

This Atlantic Publishing eBook was professionally written, edited, fact checked, proofed and designed. The print version of this book is 376 pages and you receive exactly the same content. Over the years our books have won dozens of book awards for content, cover design and interior design including the prestigious Benjamin Franklin award for excellence in publishing. We are proud of the high quality of our books and hope you will enjoy this eBook version.

Author Notes

Not available