by
Pizam, Abraham.
Call Number
647.94
Publication Date
2012
Summary
The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants* Clubs* Time-share* ConventionsAs well as a functional one: * Accounting & finance* Marketing* Human resources* Information technology* Facilities management Its u
Format:
Electronic Resources
Relevance:
71878.6641
by
Atkinson, Helen.
Call Number
338.4791
Publication Date
2012
Summary
Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.
Format:
Electronic Resources
Relevance:
71876.7500
View Other Search Results
by
Tesone, D. V. (Dana V.)
Call Number
647.94068 TES
Publication Date
2012
Summary
It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given
Format:
Electronic Resources
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57335.9492
by
Hayes, David K., author.
Call Number
647.940681 HAY
Publication Date
2011
Format:
Electronic Resources
Relevance:
54897.1211
by
Hawkins, Rebecca.
Call Number
338.4764794 HAW
Publication Date
2011
Summary
The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.
Format:
Electronic Resources
Relevance:
2.0409
by
Jauhari, Vinnie.
Call Number
XX(33913.1)
Publication Date
2012
Summary
This ebook explores the challenges faced by the Indian hospitality industry. WHATT?s industry-led methodology is applied and the team of contributors used an industry round table approach to solicit views from hospitality practitioners, academics and government representatives. The challenges have been considered from a strategic perspective as well as from marketing, human resources, technology, finance and destination management perspectives.
Format:
Electronic Resources
Relevance:
1.8499
by
Video Education Australasia.
Call Number
TR DVD 647 MAN
Publication Date
2011
Summary
"Dissatisfied customers, miscommunication between staff, alcohol affected patrons, personality clashes: conflict is a daily part of working in hospitality. This is why it is so important that we all have finely tuned conflict management skills. This program will equip hospitality workers with the skills and knowledge they need to handle all forms of conflict with openness, honesty and empathy. We find out how to identify potential causes of conflict and act before the situation escalates. We also discover situational techniques to resolve conflict and learn the importance of follow-up such as incident reports and action plans"--Container.
Format:
Other
Publisher's web site http://www.VEA.com.au
Relevance:
1.5953
by
Seba, Jaime.
Call Number
338.4791
Publication Date
2011
Summary
Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues in the field of tourism and hospitality, including understanding tourist preference, satisfaction, and motivation; tourism and hospitality education; rural tourism and its impact on local residents; the increasing popularity of cultural and heritage tourism; strategies for sustainable tourism; and more.
Format:
Electronic Resources
Relevance:
1.1520
by
Foskett, David, 1951-
Call Number
647.94 23
Publication Date
2011
Format:
Electronic Resources
Relevance:
0.9953
by
Brookes, Maureen.
Call Number
664.00685
Publication Date
2011
Summary
This ebook addresses the complexities of internationalisation within the hospitality industry across a range of countries and the implications of this for hospitality management education. A number of the papers were selected from the 4th International Conference on Services Management hosted by Oxford Brookes University in the May of 2009, demonstrating the relevance of hospitality research to the broader service sector.
Format:
Electronic Resources
Relevance:
0.8662
11.
Call Number
DVD 642.5 MEG
Publication Date
2014
Summary
"Take a tasty adventure to the largest, busiest, and most extreme kitchens on the planet. From Australia's biggest pub, to an aircraft serving over 50,000 meals per day to Sea World in Orlando, Florida with a kitchen staff of over 1200 people, you'll see some of the biggest commercial kitchens in the world producing delicious dishes for hungry patrons"-- Container.
Format:
Video disc
Relevance:
0.7471
by
Acton, Q. Ashton.
Call Number
647.940285
Publication Date
2013
Format:
Electronic Resources
Relevance:
0.1147
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