Global IT outsourcing [electronic resource] : software development across borders / Sundeep Sahay, Brian Nicholson, and S. Krishna.

ISBN:

9780511065132

9780511073595

9780521816045

9780511615351

Title:

Global IT outsourcing [electronic resource] : software development across borders / Sundeep Sahay, Brian Nicholson, and S. Krishna.

Author:

Sahay, Sundeep.

Personal Author:

Sahay, Sundeep.

Publication Information:

Cambridge, UK ; New York : Cambridge University Press, 2003.

Physical Description:

1 online resource (xvi, 265 pages) : illustrations, map

Contents:

Introducing the phenomenon of global software work -- Globalization and global software work -- Globtel's GSA program in India -- The Globtel-Witech relationship: a 'standardization' perspective -- Global software work: an identity perspective -- The Globtel-MCI relationship: the dialectics of space and place -- Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary -- The case of Gowing and Eron GSA: power and control -- Cross cultural communication challenges: GSAs between Japanese and Indian firms -- Reflections and synthesis on theoretical insights -- Managerial implications.

Local Note:

eBooks on EBSCOhost

Subject Term:

Computer software industry -- Subcontracting.

Computer software -- Development -- Management.

Information technology -- Management.

Strategic alliances (Business)

Globalization -- Economic aspects.

Added Author:

Nicholson, Brian, 1967-

Krishna, S.

Format:

Electronic Resources

Electronic Access:

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Publication Date:

2003

Publication Information:

Cambridge, UK ; New York : Cambridge University Press, 2003.

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Shelf Number	Material Type	Copy	Shelf Location	Status
005.0687 21	1:E-BOOK	1	1:ONLINE	Searching... Unknown

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Summary

Offering key insights into how to manage software development across international boundaries, this book is based on a series of case studies looking at the relationships between firms from North America, the U.K., Japan and Korea with Indian software companies. The authors analyze the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). They draw on extensive research and experience to offer constructive advice on how to manage GSAs more effectively.

List of figures

List of tables

List of boxes

Foreword

Acknowledgements

List of abbreviations

1 Introducing the phenomenon of global software work

2 Globalization and global software work

3 Globtel's GSA programme In India

4 The Globtel-Witech relationship: a 'standardization' perspective

5 Global software work: an identity perspective

6 The Globtel-MCI relationship: the dialectics of space and place

7 Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary

8 The case of Gowing and Eron GSA: power and control

9 Cross-cultural communication challenges: GSAs between Japanese and Indian firms

10 Reflections and synthesis on theoretical insights

11 Managerial implications

Index

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Summary

Table of Contents