Cover -- Contents -- Dedication -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Production of Knowledge: Moving from Data and Information to Knowledge and Wisdom -- 1.1 Information is Not Knowledge -- 1.1.1 Knowledge Era -- 1.1.2 Knowledge versus Information -- 1.2 Knowledge as Capital -- 1.2.1 Knowledge and the Prosperity of Nations -- 1.3 Definition and Taxonomy of Knowledge -- 1.3.1 Forms of Knowledge -- 1.3.2 DIKW Chain -- 1.3.3 Tacit and Explicit Knowledge? -- 1.3.4 Measuring Knowledge -- 1.3.5 Value of Knowledge: An Example -- 1.3.6 Knowledge-Information Cycle: ECIS -- 1.3.7 Theory of knowledge -- 1.3.8 Language -- 1.3.9 Community of Action -- 1.3.10 Knowledge as a Process -- 1.3.11 Uses and Users of Knowledge -- 1.4 Division and Reintegration of Knowledge -- 1.4.1 Process of Reintegration -- 1.5 Knowledge Management -- 1.6 Wisdom and Strategy -- 1.6.1 Definition -- 1.6.2 On the Art of Asking Why -- 1.6.3 Wisdom and Ethics -- 1.6.4 Wisdom Based Strategy -- 1.7 Human Systems Management -- 1.7.1 The Notion of Change -- 1.7.2 The Impact of Communication -- 1.7.3 The Nature of Love and Respect -- 1.7.4 The Role of Conversation -- 1.7.5 Purpose and Identity -- 1.7.6 Human Systems -- 1.8 Fuzzines, Ambiguity and Imprecision -- 1.8.1 Language and Fuzzy Labels -- 1.8.2 Fuzziness and Interpretation -- 1.8.3 Negotiated Meaning -- 1.8.4 Meaning from Imprecision: Fuzzy Sets -- 1.8.5 Production of Knowledge -- 1.8.6 Cognitive Equilibrium -- Chapter 2 Management of Systems: Global Management Paradigm -- 2.1 Managing in the Global Era: GMP -- 2.1.1 Business Process Reengineering (BPR) -- 2.1.2 Customer Integration (IPM) -- 2.1.3 Mass Customization -- 2.1.4 Elimination of Tradeoffs -- 2.1.5 Intracompany Markets and Amoeba Systems -- 2.1.6 Business Lnetics -- 2.2 Forecasting and Foresight -- 2.2.1 Decline of Forecasting -- 2.2.2 Reframing Strategy and Knowledge -- 2.3 Self-service and Do-It-Yourself -- 2.3.1 Key Concepts -- 2.3.2 Evolution of Sectors of Employment -- 2.3.3 Towards Self-service -- 2.3.4 Work and Leisure -- 2.3.5 Telepresence and Telework -- 2.3.6 What is Telework? -- 2.3.7 Applications of Telework -- 2.3.8 Technical Challenges -- 2.3.9 The Next Best Thing to Being There -- 2.4 MBA Global Education -- 2.4.1 MBA and the Schools of Business -- 2.4.2 Need for Integration -- 2.4.3 What is the Global E-MBA? -- 2.4.4 Mass-Customized MBA -- Chapter 3 Producing Networks: Management and Self-Production in Networks -- 3.1 New Economy of Networks -- 3.1.1 Evolution of Management Systems -- 3.1.2 The New Economy and the Cluetrain Manifesto -- 3.2 High Technology Management -- 3.2.1 Components of Technology -- 3.2.2 Technology Support Net -- 3.2.3 High Technology -- 3.2.4 High-Technology Environment -- 3.2.5 An Example of High Technology -- 3.3 Autopoiesis -- 3.3.1 Machine/Organism Dichotomy -- 3.3.2 Autopoiesis (Self-Production) of Networks -- 3.3.3 The Model of Autopoiesis -- 3.3.4 Regonal Enterprise Networks -- 3.3.5 TCG Triangulation Networks -- 3.3.6 Eco-Societies and Social Autopoiesis -- 3.3.7 Tectology and its Basic Concepts -- Chapter 4 Producing Decisions: Multiple Criteria. Tradeoffs and Conflicts -- 4.1 Multiple Criteria Decision Making -- 4.1.1 Types of Criteria.