by
Portny, Stanley E.
Call Number
658.404 POR
Publication Date
2022
Format:
Electronic Resources
Relevance:
95073.3672
by
McManus, John, 1955-
Call Number
658.4092 22
Publication Date
2006
Summary
Success in project management requires the project manager to operate at many levels and deal with a myriad of internal and external stakeholders. Leadership in the project management requires the vision, ability and courage to guide individuals and teams to rewarding experiences.
Format:
Electronic Resources
Relevance:
67232.6094
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by
Australian National Training Authority
Call Number
658.31245 AUS
Publication Date
1998
Format:
Books
Relevance:
63387.0430
by
Allan, Barbara, 1954- author.
Call Number
025.1 23
Publication Date
2019
Summary
This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services.
Format:
Electronic Resources
Relevance:
54896.9453
by
El-Meligi, A. Moneim, 1923-
Call Number
658
Publication Date
2012
Summary
In the modern economic paradigm characterized by a multitude of business management theories aimed at maximizing profits, there is a danger of formalizing management techniques to the extent of dehumanizing individuals or reducing them to humanoids. This book deals with familiar concepts in the management literature, but always in light of the model of the human person. It sheds light on organizing processes in individuals, small groups, and organizations and other large social systems by covering empirical research on three central topics -- modes of influence, intrapersonal communication, and change -- through which the social context is constantly shifting.
Format:
Electronic Resources
Relevance:
54896.5000
by
Hafford-Letchfield, Trish.
Call Number
361.30684 22
Publication Date
2008
Summary
"This is a timely and well crafted text which is to be commended, with strong chapters from knowledgeable and committed authors. A stimulating read and one which will be of considerable use to those with responsibility for leading and managing learning in social care and social work"--Keith Popple, Professor of Social Work, London South Bank University. 'This is a welcome and timely book, which forecasts the growing need for workplace learning. I will be one of the first people to buy it' - Jan Fook, Professor of Social Work, University of Southampton. This core textbook provides an authorita.
Format:
Electronic Resources
Relevance:
52744.1602
7.
by
Adair, John Eric, 1934-
Call Number
658.4 22
Publication Date
2008
Format:
Electronic Resources
Relevance:
49525.1211
by
Evenson, Renee.
Call Number
658.3 EVE
Publication Date
2011
Summary
Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 101, this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction. Designed for new managers and veterans alike, Customer Service Management Training 101 covers essential topics, including: Planning and goal setting ò Time management ò Team development ò Conflict resolution ò Providi
Format:
Electronic Resources
Relevance:
46127.2891
by
Gaynor, Gerard H.
Call Number
658.4 22
Publication Date
2004
Summary
Annotation Gives new managers the skills they need to excel in their new responsibilities.
Format:
Electronic Resources
Relevance:
46126.4102
by
Rigolosi, Elaine La Monica, 1944-
Call Number
362.173068 23
Publication Date
2013
Summary
Time-tested leadership and management strategies based on experiential learning activities are at the foundation of this text for undergraduate and graduate students in nursing and health care leadership or management courses. It is grounded in theories and concepts applied to the health care environment from business, organizational psychology, health care law, and educational administration fields. The text encompasses theories of effective communication, problem analysis, conflict resolution, and time management challenges. This new edition includes three new chapters that cover current the.
Format:
Electronic Resources
Relevance:
46122.4063
by
Boyett, Joseph H.,
Call Number
658 BOY
Publication Date
1998
Format:
Books
Relevance:
44827.1133
by
Gifford, Jonathan (Industrial sociologist)
Call Number
658.4092 22
Publication Date
2010
Format:
Electronic Resources
Relevance:
44825.5156
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