Assertiveness at work : a practical guide to handling awkward situations / by Ken Back and Kate Back.

ISBN:

9780077095338

Title:

Author:

Back, Ken.

Personal Author:

Back, Ken.

Edition:

3rd ed.

Publication Information:

London : McGraw-Hill, c1999.

Physical Description:

xiii, 207 p. ; 23 cm.

General Note:

Previous ed.: 1991.

Includes index.

Subject Term:

Assertiveness (Psychology)

Management.

Interpersonal communication.

Added Author:

Back, Kate

Format:

Books

Publication Date:

1999

Publication Information:

London : McGraw-Hill, c1999.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
158.26 BAC	Book	1	Standard shelving location	Searching... Unknown

A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimizes conflict and stress.

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Summary

Summary