Managing employee performance problems / by Neville C. Tompkins.

ISBN:

9781560524281

Title:

Author:

Tompkins, Neville C.

Personal Author:

Tompkins, Neville C.

Publication Information:

Menlo Park, Calif. : Crisp, c1997.

Physical Description:

v, 152 p. ; 24 cm.

Subject Term:

Problem employees.

Personnel management.

Format:

Books

Electronic Access:

Table of contents http://lcweb.loc.gov/catdir/toc/97-65302.html

Publication Date:

1997

Publication Information:

Menlo Park, Calif. : Crisp, c1997.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.3045 TOM	Book	1	Standard shelving location	Searching... Unknown

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Summary

At some point, every manager has to cope with people problems.

Part 1 Responsibilities

Chapter 1 Managing Employees Today Conflict ?

An Opportunity for Growth Carrying Out Decisions Legally and Fairly

Chapter 2 Rights & Responsibilities in Managing Employee

Job Performance: The Real Ball Game Resolving

Workplace Conflict Adjusting Supervisory Style

Corrective Actions

Chapter 3 Rights & Responsibilities of Employees

How to Complain Effectively An Employee's Privacy Rights

Chapter 4 Improving Quality of the Workforce

Qualities of Successful Applicants

Training Your Employees for New Opportunities

Necessary Procedures for Discipline

Part 2 Problems on the Job

Chapter 5 Managing Performance

Problems on the Job

Common Concerns: Fact Sheets on General Performance Issues

Part 3 Modifying Performance

Chapter 6 Communicating Effectively with Employees Goal Setting

Chapter 7 When It Doesn't Work Out

The Necessity for a Formal Discipline Process

The Manner of Termination Making a U-Turn

Chapter 8 Maintaining Equilibrium

A Perspective on the Manager's Job

A Balanced Working Relationship

The Payoff

Appendix: Department Manager Job Description

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Bound With These Titles

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Summary

Summary

Table of Contents