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Summary
Summary
Corporations are under increasing pressure from customers, investors, employees, legislators, banks, and insurance companies to embrace social and environmental responsibility. But Wall Street demands quarterly results, a stringent return on investment, and a short payback period. Up until now, there's been very little evidence expressed in business language showing the benefits of the "triple bottom line" relevant to the short- and long-term priorities of senior executives. So how can these seemingly incompatible goals be accomplished at the same time?
Written in the pragmatic language of business leaders by a senior executive at Big Blue, The Sustainability Advantage shows that the business benefits of sustainable development strategies are quantifiable and real--and executives do not have to be tree-hugging environmental activists to reap these benefits.
Each of the seven sustainability strategies presented in this practical guide are easy to grasp, yet powerful enough to lead to significant business opportunities, from reducing hiring and retention costs and improving productivity, to decreasing expenses and increasing revenue and shareholder value. Executives will especially appreciate a unique spreadsheet into which they can insert their own data to see for themselves whether the business case for sustainable initiatives is a profitable one for their company.
Marketing Plans:
* Ads in GreenMoney Journal, LOHAS Journal, Business Ethics
* National print review campaign
* National radio interviews
* Web publicity on greenbiz.com and others
* Direct mail to members of The World Business Council on Sustainable Development
* Course adoption campaign
Bob Willard recently retired from his senior executive position at IBM to pursue his commitment to sustainable development full-time. Over his 35 years at IBM, Willard was recognized with numerous awards for outstanding leadership, HR development, marketing and sales. He lives in Ontario, Canada.
Also Available
Cannibals with Forks: The Triple Bottom Line of 21st Century Business
TP $21.95, 0-86571-392-8 * USA
Author Notes
Bob Willard retired from his senior management position at IBM to pursue his commitment to sustainable development full-time. Over his 35 years at IBM, Willard was recognized with numerous awards for outstanding leadership, HR development, marketing and sales. He lives in Ontario, Canada
Table of Contents
Foreword | p. xv |
Introduction | p. 1 |
External Pressures | p. 4 |
Clarifying the Terminology | p. 4 |
The Need For a Business Case | p. 11 |
The Intent of This Book | p. 13 |
The Proposal | p. 15 |
The Problem | p. 15 |
The Proposal | p. 16 |
SD Inc.: A Hypothetical Company | p. 17 |
The Education Investment | p. 20 |
The Seven Bottom-Line Benefits | p. 21 |
Benefit 1 Easier Hiring of the Best Talent | p. 23 |
The War For Talent | p. 23 |
Attracting Top Talent | p. 24 |
The Cost of Recruiting | p. 25 |
The Potential Hiring Benefit of a Sustainable Development Image | p. 26 |
Benefit 2 Higher Retention of Top Talent | p. 28 |
The Cost of Turnover | p. 28 |
Why Employees Stay | p. 34 |
The Potential Retention Benefit of a Sustainable Development Vision | p. 37 |
Benefit 3 Increasing Employee Productivity | p. 40 |
The Vision - Commitment Relationship | p. 41 |
The Involvement - Commitment Relationship | p. 47 |
The Commitment - Productivity Relationship | p. 49 |
The Bottom-Line Benefit From Higher Individual Productivity | p. 52 |
The Innovation Factor | p. 53 |
The Bottom-Line Benefit From Higher Team Productivity | p. 54 |
The Bottom-Line Benefit From Improved Working Conditions | p. 56 |
Benefit 4 Reduced Expenses in Manufacturing | p. 60 |
Waste = Squandered Corporate Assets | p. 60 |
Savings From Materials and Energy Substitutions | p. 61 |
Savings From Reducing the Materials, Energy, and Water Used Per Product | p. 68 |
Savings From Redesign | p. 72 |
Savings From Reducing, Reusing, and Recycling Scrap Material | p. 73 |
Savings From Reusing and Recycling Returned Products | p. 77 |
Savings From Packaging, Transportation, and Approval Cycles | p. 79 |
Tracking Environmental Costs | p. 79 |
The Potential Benefit From Reduced Manufacturing Expenses | p. 81 |
Benefit 5 Reduced Expenses at Commercial Sites | p. 83 |
Savings On Employee Discretionary Consumables | p. 84 |
Savings From Improved Waste Handling | p. 86 |
Savings From Energy Efficiencies | p. 87 |
Savings From Water Conservation | p. 95 |
Savings From Lower Landscaping Costs | p. 96 |
Savings From Reduced Office Space and Less Business Travel | p. 97 |
The Potential Benefit From Reduced Expenses at Commercial Sites | p. 98 |
Benefit 6 Increased Revenue/Market Share | p. 100 |
Increased Mind Share From Endorsements by External Agencies | p. 101 |
Increased Mind Share From "Noise" About Environmental Products | p. 107 |
The Funnel: Differentiate or Die | p. 108 |
Increased Market Share From Attraction of "Green" Consumers | p. 110 |
Increased Revenue From Higher Customer Retention/Loyalty | p. 114 |
New Markets | p. 114 |
Increased Profits From "Dematerialization" | p. 117 |
New Revenue Opportunities From Environmental Services | p. 119 |
The Potential Benefit From Increased Revenue and Market Share | p. 120 |
Benefit 7 Reduced Risk, Easier Financing | p. 121 |
Lower Market Risk | p. 122 |
Lower Balance Sheet Risk | p. 126 |
Lower Operating Risk | p. 128 |
Lower Capital Cost Risk | p. 130 |
Lower Sustainability Risk | p. 131 |
Lower Cost of Capital: It's Easier to Attract Investors | p. 131 |
The Potential Benefit From Reduced Risk | p. 135 |
Conclusion | p. 139 |
Real Bottom-Line Benefits | p. 139 |
"Yeah, but ..." | p. 141 |
The Sustainable Development Profit Center | p. 147 |
Changing the Rules of the Game For Your Advantage | p. 151 |
Appendix Sustainability Advantage Worksheets | p. 154 |
Assumptions about the "SD Inc." Hypothetical Company | p. 155 |
Education Investment Required to Achieve Benefits | p. 156 |
Attracting and Hiring the Best Talent | p. 157 |
Retaining the Best Talent | p. 158 |
Increased Productivity | p. 160 |
Reduced Manufacturing Expenses | p. 161 |
Reduced Expenses at Commercial Sites | p. 162 |
Increased Revenue and Market Share | p. 163 |
Reduced Risk | p. 164 |
Total Bottom-Line Benefit | p. 166 |
Endnotes | p. 167 |
Bibliography | p. 191 |
Index | p. 195 |
About the Author | p. 203 |