Cover image for Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser.
Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser.
ISBN:
9780585265735
Title:
Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser.
Author:
Sashkin, Marshall, 1944-
Personal Author:
Edition:
1st Berrett-Koehler ed.
Publication Information:
San Francisco : Berrett-Koehler, ©1993.
Physical Description:
1 online resource (xiv, 201 pages) : illustrations
General Note:
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--Title page verso.
Local Note:
eBooks on EBSCOhost
Format:
Electronic Resources
Electronic Access:
Click here to view
Publication Date:
1993
Publication Information:
San Francisco : Berrett-Koehler, ©1993.