Older consumers and decision making: a look at family caregivers and care receivers / Carol J. Whitlatch -- Choice and the institutionalized elderly / Susan C. Reinhard, Sandra Howell White, and Winifred Quinn -- History of and lessons from the cash and counseling demonstration and evaluation / Kevin J. Mahoney and Kristin Stmone -- A description of racial/ethnic differences regarding consumer-directed community long-term care / Mark Sciegaj -- Case managers' perspectives on consumer direction / Suzanne R. Kunkel and Ian M. Nelson -- Integrating occupational health and safety into the United States' personal assistance services workforce research agenda / Teresa Scherzer, Susan Chapman, and Robert Newcomer -- Backs to the future: the challenge of individual long-term care planning / Kathryn B. McGrew -- Capturing the voice of consumers in long-term care: if you ask them they will tell / Robert A. Applebaum, Gwen C. Uman, and Jane K. Straker -- Caregivers as consumers: perspectives on quality / Suzanne R. Kunkel, Kathryn B. McGrew, Robert A. Applebaum, and Shawn L. Davis -- The consumer/provider relationship as care quality mediator / Barbara Bowers, Sarah L. Esmond, Sally Norton, and Elizabeth Holloway -- Resident satisfaction with independent living facilities in continuing care retirement communities / Farida K. Ejaz, Dorothy Schur, and Kathleen Fox -- Common or uncommon agendas: consumer direction in the aging and disability movements / Robyn I. Stone -- Scrutinizing familial care in consumer-directed long-term care programs: implications for theory and research / Chris Wellin -- Gifts or poison? the cultural context of using public funds to pay family caregivers / Lisa Groger -- Response to quality: differing definitions / Elias S. Cohen -- When consumer direction fails: assigning legal and ethical responsibility in worst-case situations / Marshall B. Kapp.