Reinventing the patient experience : strategies for hospital leaders / Jon B. Christianson [and others].

ISBN:

9781567932782

9781567932904

Title:

Reinventing the patient experience : strategies for hospital leaders / Jon B. Christianson [and others].

Author:

Christianson, Jon B.

Publication Information:

Physical Description:

1 online resource (xii, 188 pages).

Series:

ACHE management series

Contents:

The challenge to hospitals: reinventing the hospital experience -- Windber Medical Center -- crisis leads to change -- St. Rose Dominican Hospitals-Siena campus. Creating a new environment for hospital -- Careabbott Northwestern Hospital. Combining high tech and high touch -- Florida Hospital-Celebration Health. Becoming a living laboratory -- Highline Medical Center. Maintaining the momentum -- Charles Medical Center-Bend. Adjusting to change -- North Hawaii Community Hospital. A blended medicine perspective -- The Valley Hospital. Reinvigorating nursing at the bedside -- Putting the components of a patient-focused hospital in place -- Measuring and sustaining success.

Local Note:

eBooks on EBSCOhost

Subject Term:

Hospital care -- United States.

Hospital patients -- Care -- United States.

Hospitals -- United States -- Administration.

Geographic Term:

United States.

Added Author:

Christianson, Jon B.

Format:

Electronic Resources