by
Johns, Nick.
Call Number
647.95068
Publication Date
2007
Summary
This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line
Format:
Electronic Resources
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0.0657
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by
Gunz, Hugh.
Call Number
331.702 22
Publication Date
2007
Summary
This handbook will provide a comprehensive understanding about the latest findings and issues in career studies for researchers in the fields of industrial and organisational studies, human resources, organisational psychology and educational counseling.
Format:
Electronic Resources
Relevance:
0.0432
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