An alternative to Robert's Rules of Order for groups, organizations, and ad hoc assemblies that want to operate by consensus / Lawrence Susskind -- Choosing appropriate consensus building techniques and strategies / Susan Carpenter -- Conducting a conflict assessment / Lawrence Susskind, Jennifer Thomas-Larmer -- Designing a consensus building process using a graphic road map / David A. Straus -- Convening / Chris Carlson -- The role of facilitators, mediators, and other consensus building practitioners / Michael L. Poirier Elliott -- Representation of stakeholding interests / David Laws -- Managing meetings to build consensus / David A. Straus -- Producing consensus / Sarah McKearnan, David Fairman -- Joint fact-finding and the use of technical experts / John R. Ehrmann, Barbara L. Stinson -- Making the best use of technology / Connie P. Ozawa -- Dealing with the press / James E. Kunde -- Dealing with deep value differences / John Forester -- Legal issues in consensus building / Dwight Golann, Eric E. Van Loon -- Implementing consensus-based agreements / William R. Potapchuk, Jarle Crocker -- Visioning / Carl M. Moore, Gianni Longo, Patsy Palmer -- Collaborative problem solving within organizations / Christopher W. Moore, Peter J. Woodrow -- Evaluating consensus building / Judith E. Innes -- Introduction to the cases and commentaries / Michele Ferenz -- Activating a policy network : the case of Mainport Schiphol / Peter Driessen -- The Northern Oxford County Coalition : four Maine towns tackle a public health mystery / Sarah McKearnan and Patrick Field -- The Chelsea charter consensus process / Susan L. Podziba -- Affordable housing mediation : building consensus for regional agreements in the Hartford area / Lawrence Susskind and Susan L. Podziba -- San Francisco Estuary Project / Judith E. Innes and Sarah Connick -- Resolving science-intensive public policy disputes : reflections on the New York Bight Initiative -- Negotiating superfund cleanup at the Massachusetts Military Reservation / Edward Scher -- RuleNet : an experiment in online consensus building / Michèle Ferenz and Colin Rule -- Regulatory negotiations : the Native American experience / Jan Jung-Min Sunoo and Juliette A. Falkner -- Cross-cultural community-based planning : negotiating the future of Haida Gwaii (British Columbia) / Norman Dale -- The Chattanooga process : a city's vision is realized / John Parr -- From city hall to the streets : a community plan meets the real world / Kate Connolly -- The Catron County Citizens Group : a case study in community collaboration / Melinda Smith -- Facilitating statewide HIV/AIDS policies and priorities in Colorado / Michael A. Hughes with John Forester and Irene Weiser -- Finding common ground on abortion / Michelle LeBaron and Nike Carstarphen -- Organizational trauma recovery : the "God's Fellowship Community Church" reconciliation process / David Brubaker -- Building consensus for change within a major corporation : the case of Levi Strauss & Co. / Judy Mares-Dixon, Julie A. McKay, and Scott Peppet.