by
Seidel, Paul.
Call Number
TR DVD 380.14591 UPS
Publication Date
2008
Summary
"The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.
Format:
Other
Relevance:
60140.3359
by
Nickson, Dennis.
Call Number
338.47910683 NIC
Publication Date
2007
Format:
Books
Relevance:
57341.2500
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by
Nickson, Dennis.
Call Number
647.940683 NIC
Publication Date
2007
Format:
Books
Relevance:
57341.2539
by
Lucas, Rosemary.
Call Number
647.940683 LUC
Publication Date
2003
Summary
"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip046/2003014694.html
Relevance:
60139.4375
by
Kusluvan, Salih.
Call Number
647.94068 MAN
Publication Date
2003
Format:
Books
Relevance:
50829.4023
by
Watson, Sandra.
Call Number
647.940683 HUM
Publication Date
2002
Format:
Books
Relevance:
41502.3750
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