by
ClickView (Firm)
Call Number
XX(308942.1)
Publication Date
2023
Summary
Mick Baron and Karen Gowlett-Holmes have been running the Eaglehawk Dive Centre on the iconic Tasman Peninsula since 1991. For decades one of the major attractions to the area has been the giant kelp forests. But over the years they have seen first hand the destruction of the giant kelp forests, a direct result of climate change. Dependent on Tasmania's giant kelp forests more than anyone, Mick and Karen have been instrumental in the efforts to research and rehabilitate these critically endangered ecosystems. With word spreading about restoration efforts, now the dive centre is increasingly receiving requests for people interested in diving on the restored reefs. In this short film, Mick and Karen take you on a journey through the day in the life of these highly accomplished Tasmanian dive shop owners. The film explores their personal reflections on the dramatic changes observed in the giant kelp forests within their lifetimes and their ongoing efforts to raise awareness to the issue and gain traction in the rehabilitation of these reefs.
Format:
Video recording
Relevance:
1.3440
by
ClickView (Firm)
Call Number
XX(308943.1)
Publication Date
2023
Summary
Experts discuss the importance of kelp forests and their role as the foundation of the Great Southern Reef in Australia. Dr Scott Bennett, Prof Adriana Verges, Dr Karen Filbee-Dexter and Aaron Eger explore the various ways in which we benefit from these pristine ecosystems and the potential consequences if we were to lose them. From economic value to cultural significance, this video sheds light on the immeasurable benefits we derive from nature and the need to value and protect it.
Format:
Video recording
Relevance:
1.3171
View Other Search Results
by
ClickView (Firm)
Call Number
XX(301353.1)
Summary
This update of our classic programme offers a light-hearted look at the potential hazards of the humble, domestic kitchen. Students will enjoy the dramatic scenes that illustrate the possibly dire consequences of handling kitchen equipment that could cause cuts, burns or other injuries. We review the major areas for consideration when assessing kitchen risks, and offer recommendations for best practice.
Format:
Other
Relevance:
1.3551
by
ClickView (Firm)
Call Number
XX(301354.1)
Summary
A commercial kitchen can be a fun and highly rewarding place to work, but also one full of potential hazards and dangers. This video is filmed inside the industrial kitchen at Bendigo Health in regional Victoria where thousands of meals and other food requirements are prepared for hospital and associated health services every week. Food Services Manager Damian Martin comprehensively covers a wide range of workplace health and safety areas, taking us through basic kitchen safety in working with hot, sharp and wet equipment and surfaces; and safe and hygienic practices in the storage and handling of food.
Format:
Other
Relevance:
1.3449
by
ClickView (Firm)
Call Number
XX(302791.1)
Summary
This programme interviews a number of people who work in the hospitality industry dealing with the public: receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. As the public face of the tourism industry these people have the responsibility of providing the best possible service they can for their paying clients.
Format:
Other
Relevance:
1.3578
by
ClickView (Firm)
Call Number
XX(302792.1)
Summary
The total tourism and hospitality experience consists of both products and services. Products are considered more tangible whilst services are intangible in nature. Up-selling is a marketing tool used in an attempt to have the consumer purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale. In this programme we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry.
Format:
Other
Relevance:
60139.4531
by
ClickView (Firm)
Call Number
XX(302793.1)
Summary
The development of tourism can have massive environmental, social and economic impacts. To be successful and sustainable, extensive planning is needed. In this programme we examine the careful co-operation and co-ordination between both the public and private sectors, and the involvement of the local community, which is required to achieve a successful and enduring development. An engrossing, well-illustrated and current examination of the issues vital to this powerful industry, this programme builds on the knowledge students will have gained in the programme 'Where the Bloody Hell Are You? - An Introduction to Tourism'.
Format:
Other
Relevance:
57341.1758
by
ClickView (Firm)
Call Number
XX(302794.1)
Summary
Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this programme we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback. A brilliant introduction to the teamwork aspect that applies to every tourism & hospitality organisation.
Format:
Other
Relevance:
1.3571
by
ClickView (Firm)
Call Number
XX(302795.1)
Summary
This programme deals with coffee making techniques for the beginner. It covers espresso machines and their components, coffee types and extraction.
Format:
Other
Relevance:
1.3541
by
ClickView (Firm)
Call Number
XX(302796.1)
Summary
The hospitality industry is alive and growing worldwide. This programme provides a well rounded introduction to the industry ideal those interested in a career tourism or hospitality. Discussing the difference between commercial and non-commercial organisations, areas covered include; what is hospitality; working with people; hospitality establishments; key hospitality departments; and careers in hospitality. Throughout the programme we speak to hospitality employees, discussing how they as individuals contribute to the organisation as a whole. This programme is an ideal learning resource for people interested in career paths in this vibrant and rewarding industry.
Format:
Other
Relevance:
1.3505
by
ClickView (Firm)
Call Number
XX(302797.1)
Summary
The importance of resort representatives in the tourism industry cannot be overstated. They are the individuals who deal at the front line with customers, attending to a range of needs, ensuring their holiday runs smoothly and that their experience is enjoyable and memorable for all the right reasons. Their roles and responsibilities cover wide-ranging areas and they are critical to maximising the likelihood of a high-quality experience for customers of tourism and travel companies. This film takes an in-depth look at the resort representative, covering their roles and responsibilities, the welcome meeting, selling and documentation, and problem situations. For any tourism student wanting to explore the various aspects of the role of a resort representative, this film is essential viewing.
Format:
Other
Relevance:
1.3531
by
ClickView (Firm)
Call Number
XX(302798.1)
Summary
The resort office is the hub of any resort. It is where hotel reservations are processed, rooming lists issued and transfers arranged. It is the focal point for hoteliers and other suppliers, such as excursion providers and venue owners - and of course, the working base for resort representatives. This film takes a look inside the resort office. Featuring a presenter and extensive interview grabs from Pete Constanti, CEO of Group Destination Management for one of Britain's premier travel and tourism companies, Thomas Cook, it covers the role of the resort office, the rooming list, excursions and complaints and emergencies. Students of travel and tourism will find the insights offered by this program fascinating - it is an ideal resource for anyone studying or training for a career in this growing industry.
Format:
Other
Relevance:
1.3497
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