Electronic information distribution tourism and hospitality / P. O'Connor.

ISBN:

9780851992839

Title:

Author:

O'Connor, Peter.

Personal Author:

O'Connor, Peter.

Publication Information:

New York : Cabi Publishing, 1999.

Physical Description:

173p. : ill.

Contents:

Introduction: the Importance of Information -- 1. From Airline Reservations Systems to GDS: the Development of Global Distribution Systems -- Case Study 1: SABRE -- 2. Hotel Central Reservation Systems -- Case Study 2: Holiday Inn -- Case Study 3: Groupe Accor -- Case Study 4: Utell International -- Case Study 5: Best Western -- 3. Distributing Small Hotel and Tourism Enterprises Electronically -- Case Study 6: Tyrol Information System -- Case Study 7: Gulliver -- 4. Cutting out the Middleman! Tourism and the Internet -- Case Study 8: Degriftour -- Case Study 9: TravelWeb -- Case Study 10: Microsoft Expedia -- 5. What Next? -- Case Study 11: The Hotel Guide -- Case Study 12: The Imminus Travel and Tourism Intranet.

Subject Term:

Hospitality industry -- Data processing.

Tourism -- Information services.

Computer network resources.

Internet.

Format:

Books

Publication Date:

1999

Publication Information:

New York : Cabi Publishing, 1999.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
647.940285 OCO	Book	1	Standard shelving location	Searching... Unknown
647.940285 OCO	Week loan	2	Standard shelving location	Searching... Unknown

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Summary

Electronic information distribution has become undeniably important in the hospitality and tourism sectors. Using a combination of narrative, analysis and case studies, this text traces the origins of electronic distribution in tourism and places current developments in context, while also looking at developing technologies and assessing their potential effect on the industry of the future. It is written from a managerial (rather than a technical) perspective, and takes an international approach with worldwide analysis and case studies encompassing Europe and the USA as well as the global marketplace. These include discussions of the distribution strategies of companies such as SABRE, Group Accor, Holiday Inn, Utell International, Best Western, as well as examinations of developing systems such as TIS, Gulliver, TravelWeb, Microsoft Expedia, Degriftour, Imminus and THG. Developments in all sectors of the tourism and hospitality industries are explored, but particular emphasis is placed on the accommodation product, illustrating its information distribution through each of the different systems.

List of Tables

List of Figures

Acknowledgements

Abbreviations

Introduction: the Importance of Information

1 From Airline Reservations Systems to GDS: the Development of Global Distribution Systems

2 Hotel Central Reservation Systems

3 Distributing Small Hotel and Tourism Enterprises Electronically

4 Cutting Out the Middleman! Tourism and the Internet

5 What Next?

References

Index

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Summary

Table of Contents