by
Nickson, Dennis.
Call Number
338.47910683 NIC
Publication Date
2007
Format:
Books
Relevance:
114682.5000
by
Richardson, John I. (John Ivor), 1931-
Call Number
338.479194 TOU
Publication Date
2004
Format:
Books
Relevance:
1.9334
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by
Van der Wagen, Lynn.
Call Number
647.94068 VAN
Publication Date
2007
Summary
Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.
Format:
Books
Relevance:
1.8844
by
Kusluvan, Salih.
Call Number
647.94068 MAN
Publication Date
2003
Format:
Books
Relevance:
1.7043
by
Pizam, Abraham.
Call Number
647.94068 INT
Publication Date
2005
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html
Relevance:
0.1715
by
Shone, Anton.
Call Number
658.456 SHO
Publication Date
2004
Summary
"This is the essential guide for anyone who needs to know how to organize a special event: a festival, a celebration party, a media launch or an annual fete. The authors' combination of industry experience, expertise and a lively approach make this an ideal book for students of Events Management, Business, Tourism, Media Studies and related courses as well as being a valuable handbook for practitioners currently organizing events."--BOOK JACKET.
Format:
Books
Relevance:
0.1543
by
Kotler, Philip, 1931-
Call Number
647.940688 KOT
Publication Date
2006
Summary
"Philip Kotler, one of the world's foremost authorities on marketing, along with hospitality marketing experts John Bowen and James Makens bring their knowledge of the industry to the pages of Marketing for Hospitality and Tourism, Fourth Edition. The authors' understanding of the industry provides for a very readable and extremely practical text. The text has been both updated and refined over four editions. Introductory students and experienced managers alike will find this book a useful tool, providing a strong foundation for hospitality marketing decision-making and know-how." "Whether you are in marketing, sales, human resource management, food and beverage management, front of the house or back of the house operations, or general management, you are involved in marketing. This book takes an integrative approach to marketing - explaining the how and why of everyone's role in marketing."--BOOK JACKET.
Format:
Books
Relevance:
0.1132
by
Tesone, D. V. (Dana V.)
Call Number
647.0683 HAN
Publication Date
2008
Summary
"Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. It is a must-read for hospitality researchers and educators, students and industry practitioners."--BOOK JACKET.
Format:
Books
Relevance:
0.0953
by
Wood, Roy C., 1959-
Call Number
647.068 SAG
Publication Date
2008
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html
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0.0864
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