by
Leiper, Neil.
Call Number
338.4791 LEI
Publication Date
2004
Format:
Books
Relevance:
190158.5938
by
Page, Stephen, 1963-
Call Number
338.4791 PAG
Publication Date
2003
Summary
"Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate via the use of global examples and case studies such as the impacts of 9/11 and the terrorist attack in Bali."--BOOK JACKET.
Format:
Books
Publisher description http://www.loc.gov/catdir/description/els031/2003045322.html
Table of contents http://www.loc.gov/catdir/toc/els031/2003045322.html
Publisher description http://www.loc.gov/catdir/description/els031/2003045322.html Table of contents http://www.loc.gov/catdir/toc/els031/2003045322.html
Table of contents http://www.loc.gov/catdir/toc/els031/2003045322.html
Publisher description http://www.loc.gov/catdir/description/els031/2003045322.html Table of contents http://www.loc.gov/catdir/toc/els031/2003045322.html
Relevance:
134468.0156
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by
Buhalis, Dimitrios.
Call Number
338.47910285 BUH
Publication Date
2003
Summary
"This book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes who need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating."--BOOK JACKET.
Format:
Books
Relevance:
126784.5000
by
Sparks, Beverley.
Call Number
647.940685 SER
Publication Date
2001
Format:
Books
Relevance:
98209.9688
by
Laws, Eric, 1945-
Call Number
647.94068 HOS
Publication Date
2004
Summary
"Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0420/2004016723.html
Relevance:
92251.6328
by
Buhalis, Dimitrios.
Call Number
338.4791 TOU
Publication Date
2001
Format:
Books
Relevance:
3.3069
by
Moscardo, Gianna, 1962-, author.
Call Number
338.4791 MOS
Publication Date
1999
Summary
Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.
Format:
Books
Relevance:
1.1463
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