Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers.
ISBN:
9780471782773
Title:
Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers.
Author:
Barrows, Clayton W.
Personal Author:
Edition:
9th ed.
Publication Information:
Hoboken, N.J. : John Wiley & Sons, c2009.
Physical Description:
xxiii, 695 p. : col. ill. ; 24 cm.
General Note:
In earlier ed. of work, Tom Powers name was listed first on t.p.
Contents:
Pt. 1. Perspectives on Careers in Hospitality -- Ch. 1. The Hospitality Industry and You -- Ch. 2. Forces Affecting Growth and Change in the Hospitality Industry -- Pt. 2. Food Service -- Ch. 3. The Restaurant Business -- Ch. 4. Restaurant Operations -- Ch. 5. Restaurant Industry Organization: Chain, Independent, or Franchise? -- Ch. 6. Competitive Forces in Food Service -- Ch. 7. On-Site Food Service -- Ch. 8. Issues Facing Food Service -- Pt. 3. Lodging -- Ch. 9. Lodging: Meeting Guest Needs -- Ch. 10. Hotel and Lodging Operations -- Ch. 11. Forces Shaping the Hotel Business -- Ch. 12. Competition in the Lodging Business -- Pt. 4. Travel and Tourism -- Ch. 13. Tourism: Front and Center -- Ch. 14. Destinations: Tourism Generators -- Pt. 5. Management in the Hospitality Industry -- Ch. 15. Management: A New Way of Thinking -- Ch. 16. Planning in Hospitality Management -- Ch. 17. Organizing in Hospitality Management.
Ch. 18. Staffing: Human-Resources Management in Hospitality Management -- Ch. 19. Control in Hospitality Management -- Ch. 20. Leadership and Directing in Hospitality Management -- Pt. 6. Hospitality as a Service Industry -- Ch. 21. The Role of Service in the Hospitality Industry.
Subject Term:
Added Author:
Format:
Books
Publication Date:
2009
Publication Information:
Hoboken, N.J. : John Wiley & Sons, c2009.