by
ClickView (Firm)
Call Number
XX(302673.1)
Summary
No matter how hard you have studied and trained, the reality of teaching your first class - 'flying solo' - is challenging, rewarding and intimidating in equal parts. This programme is an honest and informative introduction to what you can expect in those crucial early days; and how to make a success of it. Featuring candid interviews with experienced teachers who have done the hard yards already, the programme offers practical advice for beginning teachers on how to navigate your first week on the job, the vital role of senior colleagues in the working life of a new teacher, the importance of extracurricular activities and strategies for building a rapport with your students. It also examines a range of classroom management techniques, how to deal effectively with difficult students, embracing diversity, the parent-teacher process and the personal qualities you need to take control, enjoy the job and get the best from your students. This programme is a brilliant introduction to a job that rewards like no other.
Format:
Other
Relevance:
0.0680
by
ClickView (Firm)
Call Number
XX(302524.1)
Summary
Mentoring programs are undoubtedly a hot topic - if not being implemented in every workplace, they are certainly widely discussed and considered. Produced in Melbourne, this programme from Training Point demonstrates the value of effective workplace mentoring. Amidst issues with bumbling employees, fluctuating staff commitment, anger management and a surreal encounter with a tow truck owner, John Andrews, co-founder and MD of marketing firm Andrews and Andrews, implements a mentoring program at the company. Andrews teams two young and relatively inexperienced employees - Tess and David - with two longer-serving staff members - Bernadette and Ben. The results vary dramatically! In this programme, the aims and benefits of a mentoring programme are explored. Effective and ineffective strategies are examined, laying the groundwork for further discussion regarding the value of mentoring programmes, their objectives and the most appropriate means of implementing them to maximise benefits. This programme is an ideal resource for any organisation considering or evaluating a workplace mentoring programme.
Format:
Other
Relevance:
0.0680
by
ClickView (Firm)
Call Number
XX(302498.1)
Summary
People are the most important asset in any organisation. Many small, medium and large enterprises manage their most important asset by having a dedicated Human Resources Manager, and if sufficiently large, an HR department. HR departments fulfill a critical function in the daily operations of organisations. This programme examines the HR function, covering the importance of HR management and the employment cycle including planning for needs and recruiting staff, maintenance and renewal of employees, and terminating staff. It concludes with a look at how employee relations impact on an organisation. Throughout the programme, two top level HR managers - Karen Harris from Shell Australia and New Zealand and Andrew Keen from Intrepid Travel - provide an insight into the operations of the HR departments in their respective companies, and how the HR function is critical to their success. This programme provides a wealth of information and an insight into human resources in the 'real world'. It is an ideal learning resource for senior level students of commerce-based areas of study, especially Business Management and Economics.
Format:
Other
Relevance:
0.0680
by
ClickView (Firm)
Call Number
XX(302588.1)
Summary
With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff. Today, people are more concerned about how they can achieve a healthy work/life balance rather than being macho about their workload. It's within this context that forward-thinking managers need to develop their counselling skills. All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. The programme reinforces key messages to aid even the most inexperienced managers, team leaders or personnel staff. With key sections ideal for supporting role-plays, this program will also complement any interview skills or management course. Featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths.
Format:
Other
Relevance:
0.0680
by
ClickView (Firm)
Call Number
XX(302529.1)
Summary
This highly watchable, programme on the techniques of one-to-one training is written and presented by Hugh Laurie. It looks at both the theory and practice of training in a typically humorous and memorable fashion. Introducing a variety of scenarios - in a warehouse, an office, a hotel and even a dentist's surgery - it explains how important it is for managers and team leaders to have the skills to teach people in their care, and demonstrates the psychology of why people want to learn and how to help them. The programme looks at training preparation, content and developing an understanding of the trainee. The lessons show how to put the training into context, break the process into digestible chunks, and ensure that the trainee practises at every step. This is followed by a demonstration of the importance of praise, encouragement and review. As Hugh Laurie points out: "It's human nature to want to learn; the desire is already there. A trainer's job is to give it a nudge every now and then." Anyone with management responsibilities will benefit from these well-structured teaching lessons and visual examples.
Format:
Other
Relevance:
0.0635
by
ClickView (Firm)
Call Number
XX(302707.1)
Summary
Bad management skills can be a costly drain on time and money, causing frustration and stress for everyone concerned. Through use of certain techniques, project leaders can learn how to better manage their team, and so meet the project's objectives. Similarly, quality is one of the most important factors in the success of any organisation. It's essential, not optional, and it's something that as customers we all expect from our suppliers. So why is it we often get stuck when we try to deliver total quality to our customers? Chapter 1: Defining a Project. When defining a project you must define the project and team, check you have the necessary skills, and put it on paper. Chapter 2: Planning a Project. To effective plan a project you should write a project plan, allocate resources, set roles and responsibilities, and set milestones. Chapter 3: Implementing a Project. When implementing a project you should keep everyone informed, ensure you don't hide problems, and don't blame - instead correct. Chapter 4: Controlling Quality. To control quality you should define quality, control quality, and communicate quality.
Format:
Other
Relevance:
0.0635
by
ClickView (Firm)
Call Number
XX(302401.1)
Summary
Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. We may even give feedback unconsciously through our body language and other signals. But however we communicate it, feedback is fundamental to what managers, team leaders and colleagues do. Developing feedback skills through a more emotionally competent approach can make an enormous difference to management skills and abilities. Emotional intelligence is the basis for an effective approach. To be emotionally intelligent at work, consistently, is hard. But it's not a skill that we're either given, or denied, at birth! Anyone can develop their behaviour to become more emotionally intelligent. Emotional intelligence does deliver results. Understanding and applying emotional intelligence can provide an important competitive edge. It's one of the key ways in which you can help the people you work with to improve their abilities in giving feedback. This outstanding programme clearly identifies the best approaches to take when giving feedback to others, and shows how to establish relationships to fire-up, support and maintain learning. It is an invaluable resource for either group training or self-study.
Format:
Other
Relevance:
0.0615
by
ClickView (Firm)
Call Number
XX(302860.1)
Summary
Tourism is an important industry to many nations worldwide, and New Zealand is no exception. Rotorua on New Zealand's north island is the birthplace of tourism in that country, having hosted visitors to the city and surrounding area since the early 19th century. Geothermal features, Maori culture, the spa/health and wellbeing industry and the region's spectacular lakes and forests are the attractions that draw around four million visitors a year to Rotorua. But is the industry sustainable economically, socially and environmentally? A range of strategies and management practices are focused on this very question. This programme examines the Rotorua tourism industry and its economic, social and environmental impacts, and looks at what is being done, and what needs to be done, to ensure the industry remains sustainable for the long term. It features a range of local interviewees, including Oscar Nathan, General Manager of Rotorua Marketing and a range of operators, managers and owners of significant local tourism businesses, including YHA, Waimangu Volcanic Valley, Volcanic Air Safaris, The Buried Village, Mitai Maori Village, Te Puia Cultural Centre and River Rats Raft and Kayak. It is an essential resource for senior students of Geography and Tourism, and also provides a comprehensive case study of an industry for students of Economics, Social Studies and allied disciplines.
Format:
Other
Relevance:
0.0598
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