by
Harrison, Jeffrey S.
Call Number
647.940684 HAR
Publication Date
2005
Summary
"Hospitality Strategic Management: Concepts and Cases offers a complete, comprehensive, and managerially useful treatment of strategic management in the hospitality industry. This up-to-date resource provides the most relevant models, theories, and hospitality practices for those interested in managing effectively in today's competitive international hospitality industry." "Hospitality Strategic Management provides a realistic, balanced, and current view of the field by considering the practical aspects of the strategic manager's role, including the acquisition, development, and management of internal resources (such as people, knowledge, financial capital, and physical assets) and relationships with external stakeholders (such as guests, suppliers, owners, franchisors, venture partners, and governmental agencies). Throughout the book, examples and best practices of leading hospitality organizations are used to illustrate ideas and concepts." "Complete with free access to case examples online from the Center for Hospitality Research at Cornell University, Hospitality Strategic Management is an invaluable learning tool for industry executives and managers in executive-level training courses and for students."--BOOK JACKET.
Format:
Books
Relevance:
3.0964
by
Olsen, Michael D.
Call Number
647.940684 OLS
Publication Date
1998
Summary
"Strategic Management in the Hospitality Industry, Second Edition gives hospitality students the tools they need to be tomorrow's leaders in this dynamic field. Based on the premise that adding value - for the stockholder, the consumer, and the employee - must be the central objective for any effective management strategy, this book gives students a blueprint for innovation and growth at hotels and restaurants both in the United States and abroad."--BOOK JACKET.
Format:
Books
Table of Contents http://www.loc.gov/catdir/toc/onix02/98022037.html
Publisher description http://www.loc.gov/catdir/description/wiley032/98022037.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley041/98022037.html
Publisher description http://www.loc.gov/catdir/description/wiley032/98022037.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley041/98022037.html
Relevance:
3.0894
by
Cunningham, J. Barton, author.
Call Number
658.301 CUN
Publication Date
2016
Summary
"Increasingly the public sector is facing a range of unique and complex challenges. As a result, human resource management is vital in changing organizations, engaging people, and in assisting in the implementation of strategies and objectives. Strategic Human Resource Management in the Public Arena focuses on the specific challenges of the public and non-profit sectors. It takes a managerial approach, focusing on how HR practices and processes can be aligned with an organization's strategic objectives, with each chapter structured around implementing or designing an HR process for an organization's unique setting and strategic priorities. Key features: [bullet] Puts the reader in the role of a manager. [bullet] Recognizes the unique perspective of public sector organizations and the growing research and theory on public sector organizations. [bullet] Includes a wealth of practice-based, problem-solving activities. This core textbook is the ideal companion for Undergraduate and Postgraduate students taking modules in SHRM or Public Sector Management. "--
Format:
Books
Relevance:
3.0870
by
Bailom, Franz.
Call Number
658.4012 BAI
Publication Date
2007
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0730/2007025504-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0730/2007025504-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0730/2007025504-t.html
Relevance:
3.0781
by
Quick, Larry, 1950-, author.
Call Number
330.9 QUI
Publication Date
2015
Format:
Books
Relevance:
2.5137
by
Freeman, R. Edward, 1951-
Call Number
658.4012 FRE
Publication Date
2010
Format:
Books
Relevance:
2.2717
by
Ulwick, Anthony W., 1957-
Call Number
658.575 ULW
Publication Date
2005
Summary
"In a book that challenges everything you have learned about being customer driven, innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as "outcome-driven" innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated." "With information based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unsuitable and woefully misleading information that serves to derail the innovation process."--BOOK JACKET.
Format:
Books
Relevance:
2.2586
by
Okumus, Fevzi
Call Number
647.94068 OKU
Publication Date
2010
Summary
Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualising strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profit organisations. Key features: Cutting edge approach: applies advance and recent strategic management views into tourism and hospitality field. Critical treatment: provides critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and non-profit tourism organizations. With supporting case studies related to the strategy content, context and process, from international industries such as, Radisson, McDonalds, Carnival Cruiselines and Disney, this text consist of five main sections: introduction, strategy content, strategy context, strategy process and cases. Each of the chapters within these sections has a thorough pedagogic structure consisting of a bulleted introduction, examples and vignettes, discussions points, exercises, case studies and further reading and web sites. Strategic Management in the International Hospitality and Tourism Industry: content and process also provides online support material for tutors and students, in the form of guidelines for instructors on how to use the textbook, PowerPoint presentations and case studies plus additional exercises and web links for students. * Comprehensive coverage of both traditional and contemporary perspectives within strategic management in the applied context of the international hospitality and tourism industry. * Critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. * Up-to-date case studies related to the strategy content, context and process from an international overview, including Carnival Cruiselines, Four Seasons Regent Hotels, Disney and McDonalds.
Format:
Electronic Resources
Relevance:
2.0443
by
Walsh, Paul K.
Call Number
658.4012 WAL
Publication Date
2005
Summary
A text about the integration of strategy, measurement and change. Details how enterprise performance can be managed in a global environment where strategic responses are realised through a balanced scorecard framework. Walsh and Lok from Australian Graduate School of Management, Jones from Macquarie Grad School of Management.
Format:
Books
Relevance:
1.7680
by
Wade, Woody, author.
Call Number
658.4012 WAD
Publication Date
2021
Summary
See Your New Normal is a practical handbook written by Woody Wade, a globally acknowledged expert on scenario planning. He has worked with clients in more than 30 countries helping them foresee their changing strategic landscape. Organizations worldwide have asked him for help in visualizing their post-COVID terrain. In his straightforward book, he shows you step-by-step how to apply this technique so that you will be able to identify realistic ways to excel in this still-emerging world.
Format:
Regular print
Relevance:
1.6437
by
Orsato, Renato J.
Call Number
658.4083 ORS
Publication Date
2009
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0917/2009280110-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0917/2009280110-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0917/2009280110-t.html
Relevance:
1.6414
by
Collins, James C. (James Charles), 1958-
Call Number
658 COL
Publication Date
2001
Summary
"The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't."--Publisher website.
Format:
Sound recording
Relevance:
1.6387
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