by
D'Annunzio-Green, Norma.
Call Number
647.94 INT
Publication Date
2008
Format:
Electronic Resources
Relevance:
68314.5234
by
Enz, Cathy A., 1956-, author.
Call Number
647.94068 ACH
Publication Date
2016
Format:
Electronic Resources
Relevance:
3.1249
by
Saee, John.
Call Number
647.94068 SAE
Publication Date
2006
Summary
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevance:
3.1156
by
Kusluvan, Salih.
Call Number
647.94068 KUS
Publication Date
2012
Format:
Electronic Resources
Relevance:
2.1668
by
Jauhari, Vinnie.
Call Number
338.4791 MAN
Publication Date
2014
Format:
Electronic Resources
Relevance:
2.0636
by
Hawkins, Rebecca.
Call Number
338.4764794 HAW
Publication Date
2011
Summary
The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.
Format:
Electronic Resources
Relevance:
1.7724
by
Girling, Robert Henriques, author.
Call Number
338.4791068 GIR
Publication Date
2015
Summary
The Good Company tells the stories of over 30 inspiring companies around the world that are among the ethical leaders in the industry. The broad positive message is encouraging and enervating; each of the companies seeks to live up to the highest standard. The authors tell the steps they have taken and what has motivated them or enabled them to pursue such noble aims.
Format:
Electronic Resources
Relevance:
1.7511
by
Brookes, Maureen, author.
Call Number
647.94068 BRO
Publication Date
2015
Summary
'Entrepreneurship in Hospitality and Tourism: a global perspective' gives a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective.
Format:
Electronic Resources
Relevance:
0.3120
by
Clifton, Darrell.
Call Number
647.94068
Publication Date
2012
Summary
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabiliti
Format:
Electronic Resources
Relevance:
0.2868
by
Lane, Harold E.
Call Number
647.94068 LAN
Publication Date
1997
Format:
Books
Relevance:
0.2500
by
Okumus, Fevzi, author.
Call Number
647.94068 OKU
Publication Date
2017
Format:
Electronic Resources
Relevance:
0.2303
by
Jayawardena, Dr Chandana.
Call Number
974.798
Publication Date
2008
Summary
The purpose of this e-book is to provide a backdrop to tourism challenges and solutions in the Niagara Region, and to present the key points discussed during the 2007 WHATT roundtable discussion in the Niagara Region, Canada. The rationale for the e-book is that the private sector and academia must work together in identifying the root causes for key problems and then find practical solutions. Often it is the public sector that leads this process, but it was felt that the private sector and academia should become proactive in finding practical solutions.
Format:
Electronic Resources
Relevance:
0.2153
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