by
McIntosh, Perry.
Call Number
658.45 23
Publication Date
2008
Summary
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographi.
Format:
Electronic Resources
Relevance:
537.5463
by
Carter, Gregg Lee, 1951-
Call Number
658.4053 22
Publication Date
2006
Summary
Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spot potential interpersonal conflicts-and defuse them before they flare up. Youĺl understand how, when, where and why to apply the five favored conflict-resolution approaches, and youĺl develop the insight and intuition you need to make them work. This book will give you the skills to transform con.
Format:
Electronic Resources
Relevance:
508.2268
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