by
Laurila, Juha.
Call Number
676.20685 21
Publication Date
1998
Format:
Electronic Resources
Relevance:
1.3446
by
Dundon, Elaine, 1959-
Call Number
658.4063 22
Publication Date
2002
Summary
"Real-world strategies for creating and nurturing innovative thought and activity"--Resource description page.
Format:
Electronic Resources
Relevance:
1.3130
15.
by
Thomas, Robert J. (Robert Joseph), 1952-
Call Number
658.514 20
Publication Date
1994
Format:
Electronic Resources
Relevance:
1.3019
by
Ivanov, Stanislav, editor.
Call Number
658.514 23
Publication Date
2019
Summary
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Format:
Electronic Resources
Relevance:
1.2601
by
Sniukas, Marc, author.
Call Number
658.4012 SIN
Publication Date
2016
Format:
Electronic Resources
Relevance:
1.0660
by
Collins, James C. (James Charles), 1958-
Call Number
658 COL
Publication Date
2001
Summary
"The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't."--Publisher website.
Format:
Sound recording
Relevance:
0.8193
by
Gloor, Peter A. (Peter Andreas), 1961-
Call Number
658.472 22
Publication Date
2007
Summary
The book is structured around a series of "lessons" for unlocking and applying swarm creativity in organizations to build greater creativity, productivity, and efficiency. It explains how to harness an organization's natural ability to self-organize new processes spontaneously, and explains the traits that characterize collaborative members and community behavior. For business, these processes can result in successful development of products in R & D through lead-user innovation; better customer relationships by finding influencers and early adaptors; and better project management processes by finding gatekeepers and hidden leaders. The applications transcend sectors and organizations. It is about finding what is "cool" and putting that to productive use, whether by a small group of individuals or a large corporation.
Format:
Electronic Resources
Relevance:
0.7314
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