by
Perry, Lewis.
Call Number
XX(158123.1)
Publication Date
2008
Format:
Electronic Resources
Relevance:
0.3198
by
Renner, Peter Franz, 1943-
Call Number
647.94068 REN
Publication Date
1989
Format:
Books
Relevance:
0.2887
by
William Angliss Institute of TAFE.
Call Number
DVD 647.940068 FRO
Publication Date
2005
Summary
This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.
Format:
Other
Relevance:
0.2652
by
Kasavana, Michael L., 1947-
Call Number
647.94 KAS
Publication Date
2009
Format:
Books
Relevance:
0.2611
by
Kasavana, Michael L., 1947-
Call Number
647.94068 KAS
Publication Date
2001
Format:
Books
Relevance:
0.2611
by
Wood, Roy C., 1959-, editor.
Call Number
647.94068 HOT
Publication Date
2017
Format:
Electronic Resources
Relevance:
0.2500
by
Video Education Australasia.
Call Number
TR DVD 647.2071 INT
Publication Date
1996
Summary
This DVD examines the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a 3 1/2 star motor inn.
Format:
Other
Relevance:
0.2402
20.
by
Payne, Kate.
Call Number
647.071193 PAY
Publication Date
2006 2005
Format:
Books
Relevance:
0.2372
by
Gray, William S., 1936-
Call Number
647.94068 GRA
Publication Date
2003
Format:
Books
Relevance:
0.2212
by
Baker, Sue, 1952-
Call Number
647.94068 BAK
Publication Date
2000
Format:
Books
Relevance:
0.2165
by
Baker, Sue, 1952-
Call Number
647.94068 BAK
Publication Date
1998
Format:
Books
Relevance:
0.2121
by
Baker, Sue, 1952-
Call Number
647.94068 BAK
Publication Date
1996
Format:
Books
Relevance:
0.2121
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