by
ClickView (Firm)
Call Number
XX(302613.1)
Summary
The way we respond in emergencies can be the difference between a set-back and a crisis. This programme will help your delegates to put a plan in place for when things go wrong. Chapter 1: Act Swiftly. Act swiftly and take responsibility to stop a crisis escalating out of control. Chapter 2: Communicate Fully. Hiding information in a crisis usually makes it worse!
Format:
Other
Relevance:
77635.7188
by
ClickView (Firm)
Call Number
XX(302615.1)
Summary
The inability to project manage often lets businesses down and makes the successful completion of challenges virtually impossible. In this excellent programme we examine the most effective project management techniques including top down flowcharting, emotional intelligence, dysfunctional patterns and the risk of a lack of planning and management. The most effective way to set out project goals are explained along with strategies to keep the process on track and finalised on time. This programme is an excellent resource for all members and managers of project teams.
Format:
Other
Relevance:
77635.7109
by
ClickView (Firm)
Call Number
XX(302699.1)
Summary
Performance reviews help employees by clarifying: what they're doing well, what they're supposed to be doing and identifying the support they need. Sadly, performance reviews often go wrong because managers fail to prepare and don't know the facts. This course will teach managers how to run better performance reviews. Chapter 1: Preparing for a Review. When preparing for a review, check your facts and review the notes in advance. Chapter 2: Making a Performance Diagnosis. When making a performance diagnosis, listen to evidence and agree on a plan, and face up to problems. Chapter 3: Beyond the Review Meeting. At the conclusion of the review, ensure you agree plan of action and set a review date.
Format:
Other
Relevance:
77635.7031
by
ClickView (Firm)
Call Number
XX(302554.1)
Summary
Workplaces are fast-paced, challenging and diverse environments that can create conflict and misunderstanding. Successful resolution of problems with colleagues is a vital aspect of good management. This fly-on-the-wall style dramatisation takes viewers through ways to deal with: unreasonable demands placed upon them; individuals who aren't team players; speaking without thinking; and dealing with poor job performance. While an ideal solution isn't always possible, when handled in the right way, they can be negotiated. A perfect resource for managers, staff and anyone interested improving communication skills in the workplace.
Format:
Other
Relevance:
77635.7031
by
ClickView (Firm)
Call Number
XX(302555.1)
Summary
Every workplace, no matter how successful, has to deal with difficult situations. But what are the most effective ways of responding to employee issues? This presenter-led programme guides audiences through a range of dramatic scenarios, which include personal interviews with the key characters, who describe their thoughts and feelings as the story unfolds. The issues explored are: posting inappropriate information on social media websites, breaches in confidentiality, mistakes being covered up, downturns in performance and workplace bullying. This is an ideal resource for any business or manager wanting greater insight into their employees and the various strategies for dealing with difficult situations.
Format:
Other
Relevance:
77635.7031
by
ClickView (Firm)
Call Number
XX(302697.1)
Summary
This course will help managers deal with discipline and manage problem behaviour. Chapter 1: Discipline - Check the Facts. Before administering discipline, check the facts on standards, check the facts on performance, and agree on gap. Chapter 2: Solutions to Discipline Issues. To solve discipline issues you need to focus on facts, look to the future, agree a target and fix a review date. Chapter 3: The Reasons behind Discipline Issues. If you seek to uncover the underlying issues be sure to listen, ask open questions, and don't jump to conclusions. Chapter 4: Managing Problem Behaviour. Following a green, amber and red signal system helps to manage problem behaviours. Green accounts for positive and helpful behaviour; amber represents behaviour that develops negativity; and red recognises behaviour that damages clients, company and colleagues.
Format:
Other
Relevance:
77635.6953
by
ClickView (Firm)
Call Number
XX(302701.1)
Summary
Informing employees that their work is not good enough, that they can't have the pay rise they asked for, or that they have been denied promotion are all situations that managers dread. Dealing with difficult conversations with rejected and dejected employees is a leadership skill. Chapter 1: Preparing to Give Bad News. When giving bad news, prepare the facts, anticipate emotions, and write the first paragraph. Chapter 2: A Bad News Meeting - Listening. When giving bad news, listen. Emotional? Ride the storm. Clam Up? Prod. Argue? Stand your ground. Chapter 3: A Bad News Meeting - Limit the Damage. When giving bad news, you can limit the damage by putting the news in perspective, discussing how it will be announced, and talking about future opportunities. Chapter 4: The Reasons behind Discipline Issues. If you seek to uncover the underlying issues be sure to listen, ask open questions, and don't jump to conclusions.
Format:
Other
Relevance:
77635.6953
by
ClickView (Firm)
Call Number
XX(304731.1)
Summary
All the essentials for creating, monitoring and managing your budgets.
Format:
Other
Relevance:
77634.6016
by
ClickView (Firm)
Call Number
XX(304758.1)
Summary
There are benefits and challenges when integrating new technologies and systems. This video examines some of the key factors to watch out for.
Format:
Other
Relevance:
77634.5859
by
ClickView (Firm)
Call Number
XX(303348.1)
Summary
With everything now set to record, Ollie focuses on how simple colour and contrast management in production can maximise the quality of your digital negative. From using probes to ensure camera monitors are calibrated, to using charts to ensure white balance and contrast are consistent across all cameras; Ollie shows us his top tips for in-camera colour management.
Format:
Other
Relevance:
77634.5625
by
ClickView (Firm)
Call Number
XX(301645.1)
Summary
Nursing, like any job, has its inherent risks. But in nursing, more than other fields, risks present themselves on a daily basis, and the impact of these risks can have serious consequences. It is critically important then for nurses to be aware of the risks around them, and be well equipped to deal with them in the best way possible. This essential programme provides a framework for management of risks; from identification and assessment, to potential solutions, and a risk management plan. It then examines common areas of risk for nursing professionals; from infection control and manual handling, to medication errors, IV therapy, and patient identification.
Format:
Other
Relevance:
77634.5547
by
ClickView (Firm)
Call Number
XX(301438.1)
Summary
There are risks involved with all outdoor activities. They make the experience challenging, adventurous, and ultimately rewarding. But how we assess and manage those risks is the key to having fun in the great outdoors. This programme addresses the nature of risk, including positive and negative consequences and emphasises the importance of personal responsibility in managing risk. An overview of how to identify, assess and reduce risks in recreational settings is provided. We meet Peta Whitford, Education Development Officer at Orienteering Victoria who walks us through the potential risks and rewards of outdoor activity.
Format:
Other
Relevance:
77634.5469
Limit Search Results
Narrowed by: