by
Warner, Mickey
Call Number
647.95068 WAR
Publication Date
1989
Format:
Books
Relevance:
85043.8516
by
Frost, Warwick.
Call Number
338.4791 FRO
Publication Date
2003
Summary
Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.
Format:
Books
Relevance:
85043.7734
by
ClickView (Firm)
Call Number
XX(302686.1)
Summary
Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. This course introduces counselling techniques and active listening for managers. Chapter 1: Setting the Scene for Counselling. Includes setting the scene for counselling, setting up the meeting in advance, and how to provide a private, unhurried and confidential experience. Chapter 2: A Counselling Meeting. Learn how to encourage them to talk through their problems, the importance of not imposing solutions, and the need to set a review date. Chapter 3: Active Listening. The key elements covered include maintaining attention, the use of positive body language, how to use reflective listening techniques, and how to summarise.
Format:
Other
Relevance:
85043.7500
by
ClickView (Firm)
Call Number
XX(302700.1)
Summary
A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found. Making the right choice means knowing the budget was spent well, a valuable asset has been acquired and that colleagues will be motivated by the new team member. However, some get the costly decision wrong by making common mistakes. Chapter 1: Listening to the Candidate. When interviewing a candidate ensure you put them at ease and encourage them to talk. Chapter 2: Probing in Interviews. When probing in interviews make sure you keep control, and don't be afraid to ask the awkward questions.
Format:
Other
Relevance:
85043.7500
by
ClickView (Firm)
Call Number
XX(302562.1)
Summary
Management styles are characteristic ways of making decisions and relating to subordinates. The predominant management styles are commonly defined as autocratic, persuasive, consultative, participative and laissez faire. While leaders often exhibit a preference for a particular style of management, it is argued the different styles of leadership should be employed dependent upon the culture of the business, the nature of the task, and the nature of the workforce. Effective management will ensure that the objectives of an organisation are met. This informative programme examines the five management styles, their characteristics, advantages and disadvantages and application to various management situations.
Format:
Other
Relevance:
85043.7500
by
Henry, Oliver.
Call Number
TR DVD 658.0023 ADM
Publication Date
1997
Summary
Presents an introduction to the many careers available in business and related occupations.
Format:
Other
Relevance:
85043.7266
by
ClickView (Firm)
Call Number
XX(302374.1)
Summary
In this programme we follow the iPod and iPad development team at Bjango Software as we examine the management and development of a complex ICT project. We follow through the stages of a projects life cycle, from conception and planning, to building and testing, and finally implementing and evaluating the finished product. Along the way we look at the personnel, procedures, techniques, tools, and methodologies used, together with the social and ethical impacts. We see the tools of project management, such as Gantt charts, collaborative software, systems analysis and planning tools, and the all important formal documentation. An essential overview of ICT project management.
Format:
Other
Relevance:
85042.5938
by
Cole, Kris, author.
Call Number
658.302 COL
Publication Date
2013
Summary
Kris Cole throws light on the gap between theory and practice in the fifth edition of 'Management: theory and practice'. She explains management theory in everyday language, and puts it in a context that makes it easy to understand. This resource will help you develop the vocabulary you need to communicate effectively with colleagues and equips you with models and frameworks to tackle management challenges. In addition it will enable you to strengthen your hard skills, like managing poor performance, being more directive and solving problems permanently.
Format:
Regular print
Relevance:
85040.3359
by
Haynes, Marion E.
Call Number
658.404 HAY
Publication Date
1989
Format:
Books
Relevance:
85040.0469
by
Tourangbam, D. K.
Call Number
650.11 22
Publication Date
2011
Format:
Electronic Resources
Relevance:
85039.4141
by
Dessler, Gary, 1942-
Call Number
658.3 HUM
Publication Date
2004
Format:
Books
Relevance:
85039.3750
by
Scanlon, Nancy Loman.
Call Number
642.4 SCA
Publication Date
2007
Format:
Books
Relevance:
85038.9609
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