by
Standards Association of Australia.
Call Number
TR DVD 658.562 QUA
Publication Date
1995
Summary
Stresses need for quality control to achieve Australia's economic recovery. Discusses AS 3900 series, and certification.
Format:
Other
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1.1716
by
Walnut Partnership
Call Number
TR DVD 647.940684 HEA
Publication Date
1990
Summary
This video reconstructs a serious accident, a food poisoning incident and a hotel fire. Each case reveals how mistaken priorities, false assumptions, lack of information and other disturbing facts about the way people behave can combine to form a potent cocktail. Reference is also made to national incidents such as the Summerland Leisure Centre and Dublin disco fires and the Stanley Royd Hospital food poisoning outbreak.
Format:
Other
Relevance:
1.1716
Call Number
TR DVD 658.3145 CON
Publication Date
2002
Summary
Youth (and adults) face interpersonal conflicts on a regular basis; it's a part of our human existence. The resolution steps captured in this presentation are easy to apply to most school/work/ family situations.
Format:
Other
Relevance:
1.1535
by
Hayward, Nick.
Call Number
TR DVD 338.47919436 WOR
Publication Date
2008
Summary
"Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort."--Container.
Format:
Other
Relevance:
1.1527
Call Number
TR DVD 158.7 MAN
Publication Date
1991
Summary
Provide viewers with the knowledge and techniques to be able to identify stress related behaviour the workplace causes and in taking suitable action to balance their impact.
Format:
Other
Relevance:
1.0747
by
O'Brien, Kerry.
Call Number
TR DVD 658.3128 TEA
Publication Date
1994
Summary
This episode looks at how to bring staff members into an effective team to increase productivity.
Format:
Other
Relevance:
1.0645
by
Videotrain (Firm).
Call Number
DVD 658.314 SIX
Publication Date
2007
Summary
This training program aims to provide individuals and organisations information about the six keys to self empowerment, and demonstrates how they can be applied.
Format:
Other
Relevance:
1.0401
by
Round Table Films
Call Number
TR DVD 658.409 STY
Publication Date
1980
Summary
Summary: Focussing on four different leadership styles the examples of common business problems are shown with the four different managers.
Format:
Other
Relevance:
1.0343
Call Number
TR DVD 394.2 CON
Publication Date
2008
Summary
A look at the world of event planning featuring Dena Marie Modica, Director of Sales and Marketing for Solera Restaurant and Event Center. Learn the salary range, long-term career outlook, types of event planners, and more.
Format:
Other
Relevance:
0.9950
by
Walcoff, Larry.
Call Number
TR DVD 647.95 BEH
Publication Date
2001
Summary
What happens behind the scenes at a major hotel, from the moment you enter the lobby until checkout time? Beginning with the doorman and concierge, to the check-in desk, peeking into the storage closets where all the linens are stored, and even getting inside the business offices, we will see that there lots of job possibilities in the fast-growing hospitality business.
Format:
Other
Relevance:
0.8438
by
Seidel, Paul.
Call Number
TR DVD 380.14591 UPS
Publication Date
2008
Summary
"The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.
Format:
Other
Relevance:
0.7962
by
Mullins, Anthony.
Call Number
TR DVD 658.007994 ELV
Publication Date
2006
Summary
"Despite the threat of bushfires, flood, public ridicule, financial loss, theft and outright exhaustion, a small band of devotees from the tiny rural town of Parkes have battled against the odds to create the biggest, and most unlikely , Elvis Presley Festival in Australia"--Container. Illustrates the process of planning, marketing and managing a successful event to promote tourism in a small rural town.
Format:
Books
Relevance:
0.6552
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