by
Riley, Michael, author.
Call Number
647.94068 RIL
Publication Date
2019
Format:
Electronic Resources
Relevance:
2.3496
by
Lucas, Rosemary.
Call Number
647.940683 LUC
Publication Date
2003
Summary
"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip046/2003014694.html
Relevance:
2.3125
by
Paskins, Patricia.
Call Number
338.4791068
Publication Date
2015
Summary
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any
Format:
Electronic Resources
Relevance:
1.9454
by
Lee-Ross, Darren.
Call Number
647.940683 HRM
Publication Date
1999
Format:
Books
Relevance:
1.9126
by
Roberts, John.
Call Number
647.940683 ROB
Publication Date
1995
Format:
Books
Relevance:
1.2696
Call Number
647.940683 MAN
Publication Date
2008
Format:
Books
Relevance:
1.2611
by
Riley, Michael.
Call Number
647.940683 RIL
Publication Date
2000
Format:
Books
Relevance:
1.2376
by
Miller, Jack E., 1930-
Call Number
647.940683 MIL
Publication Date
2002
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/wiley021/2002000630.html
Relevance:
1.1909
by
Miller, Jack E., 1930-
Call Number
647.940683 MIL
Publication Date
2007
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/wiley021/2002000630.html
Relevance:
1.1759
by
Miller, Jack E., 1930-
Call Number
647.940683 MIL
Publication Date
1998
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0607/98002774-d.html
Table of Contents only http://www.loc.gov/catdir/toc/onix02/98002774.html
Table of Contents only http://www.loc.gov/catdir/toc/onix02/98002774.html
Relevance:
1.1543
by
Lashley, Conrad, editor.
Call Number
647.940683 PRE
Publication Date
2022
Summary
Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the 'right person for the job' in practice results in some applicants appearing to be 'more right' than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits' appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.
Format:
Electronic Resources
Relevance:
1.1388
36.
by
Walker, John R., 1944-
Call Number
647.940683 WAL
Publication Date
2010
Summary
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is unique in its focus directly on leading human resources. In a recent paradigm shift, industry leaders and human resources practitioners recognize the movement away from "management," and to the important role of leading human resources at all levels of the organization, as they strive for perfection in guest services. This book - practical, concrete, and results oriented - is a down-to-earth guide to applying the wisdom of leadership theory and experience to the hard realities of the hospitality industry. Written especially for the student, beginning leader, newly-promoted supervisor, or anyone planning a career in the hospitality field - but useful even to experienced managers - this Sixth Edition of Supervision in the Hospitality Industry provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills -- required to lead a workforce to profitable results. Complete with quizzes, exercises, self-assessments, simulations, case studies, role play, and journal writing, Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition offers culinary, hospitality, and foodservice students and professionals the knowledge needed not only to "manage" but also to lead organizations to success." --Book Jacket.
Format:
Books
Table of contents only http://catdir.loc.gov/catdir/toc/ecip0817/2008018994.html
Relevance:
1.1269
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