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ClickView (Firm)
Call Number
XX(304738.1)
Summary
Most of us don't like conflict but conflict does arise in any business. Here's a guide to managing that conflict when you need to.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(304744.1)
Summary
Standards, values, attitudes and beliefs are all part of a company culture, something that needs to be understood by any manager or team leader.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(304749.1)
Summary
An organisation's strategy looks at the 'bigger picture' ensuring all departments in the business are aligned to a common vision, purpose and goal.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(304714.1)
Summary
Using data to analyse risks, investment, projections and back up business cases is vital. Here's what you need to know.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(304715.1)
Summary
We've all had them and they're always tough. But they're healthy too. Here are some tips to approaching difficult conversations.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(304754.1)
Summary
Risks should be anticipated, ranked in terms of likelihood and mitigated where possible. Some helpful tips on risk management and contingency planning.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(304759.1)
Summary
As a manager you should be aware of your targets and how performance will be evaluated and measured. This film will help you understand the key principles to be aware of.
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Other
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71877.9531
by
ClickView (Firm)
Call Number
XX(302545.1)
Summary
Management styles can be broadly categorised into four types. In this program, we examine two styles - authoritarian and delegative. As two recruitment companies meet for their annual 10-pin bowling showdown, the characteristics of each management style are examined. This program is an ideal stimulus for thought and discussion about the benefits, disadvantages and implications of adopting different approaches to management in relation to the diversity of people and staff encountered in any workplace.
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Other
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71877.9297
by
ClickView (Firm)
Call Number
XX(302561.1)
Summary
Management styles can be broadly categorised into four types. In this program, we examine two types - paternalistic and collaborative. Observed through the eyes of a waiter, as two groups of employees and their managers arrive for their regular Friday business lunch, the characteristics, benefits and disadvantages of each style are examined. The programme provides a springboard for further discussion regarding management styles in relation to the diversity of staff found in any workplace.
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Other
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71877.9297
by
ClickView (Firm)
Call Number
XX(302694.1)
Summary
Understanding the importance of coaching and then learning how to coach is an essential part of managers' job. With the right teaching, managers can improve peoples' performance and motivation. Coaching is an invaluable tool for helping individuals and the business develop together. Chapter 1: Preparing to Coach. Preparing to coach requires you to agree on the topic and to identify the goals. Chapter 2: Coaching Goals. The ultimate goal of coaching is to promote discovery, listen actively and set parameters. Chapter 3: Coaching Tips. Tips for effective coaching are covered in this chapter, including authorising and empowering, and how to recap. Chapter 4: Setting SMART Targets. Discover how to ensure your SMART targets are specific, measurable, agreed upon, realistic, and timed.
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Other
Relevance:
71877.9219
by
ClickView (Firm)
Call Number
XX(302685.1)
Summary
Managers don't necessarily need a powerful magnetic personality to effectively lead their people. What's more important is an awareness of how leadership depends on an ability to motivate people. Chapter 1: Valuing Their Job. Learn how to give them confidence in the value of their job, put their job in context, give positive examples, and how to focus on the importance of their job. Chapter 2: Valuing the Individual. Give them confidence in their value as individuals, mention the challenges, and praise them. Chapter 3: Valuing the Team. Discover the importance of giving them confidence in their value as a team, how to feel, think and work like a team. Chapter 4: Making Decisions. Discover the key aspects in making decisions such as consulting, identifying who will be affected, checking the facts with them, getting their opinions, making the decisions, communicating it, and following up.
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Other
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71877.9141
by
ClickView (Firm)
Call Number
XX(302687.1)
Summary
Absenteeism costs organisations billions in revenue every year. But when someone calls in sick, it doesn't necessarily mean that they're unwell. Managers can deal with this sensitive subject area in three simple stages. Chapter 1: Recognising Absenteeism. Learn how to acknowledge the problem, look out for signs and patters, how to keep records so you have the facts, and how to tackle absence as soon as possible. Chapter 2: Reasons for Absenteeism. The best approach to finding out the reasons behind absenteeism is to do it face to face, but don't forget to prepare your emotions and the facts, then ask what is wrong and probe. Chapter 3: Solutions to Absenteeism. Steps to solving issues of absenteeism include getting them to take responsibility, but be prepared to be flexible, agree a plan of action, and learn how to monitor.
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Other
Relevance:
71877.9141
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