by
Granata, Cora.
Call Number
940.2
Publication Date
2007
Summary
This engaging and humanizing text traces the development of Europe since the mid-eighteenth century through the lives of people of the time. Capturing key moments, themes, and events in the continent's turbulent modern past, the book explores how ordinary Europeans both shaped their societies and were affected by larger historical processes. By focusing on the lives of individual actors, both famous and obscure, students can gain a sense for how the well-known revolutions, wars, and social transformations of the modern era were experienced in private homes, work places, political forums, and o.
Format:
Electronic Resources
Relevance:
0.0864
38.
by
Miller, Richard K. (Richard Kendall), 1946- author.
Call Number
338.479173 23
Publication Date
2021 2020
Format:
Electronic Resources
Relevance:
0.0816
39.
by
Hall, Colin Michael, 1961-, editor.
Call Number
910.01 ROU
Publication Date
2017
Format:
Books
Relevance:
0.0816
by
Getz, Donald, 1949-
Call Number
658.456 GET
Publication Date
2013
Format:
Books
Relevance:
0.0816
by
Plunkett, Jack W.
Call Number
338.4791
Publication Date
2010
Summary
A complete market research guide to the travel and tourism industry, including airlines, hotels, tour operators, travel agencies, e-commerce, cruise lines and trains. A tool for competitive intelligence, strategic planning, employment searches or financial research. Includes industry contacts and our profiles of over 330 leading companies worldwide, public and private.
Format:
Electronic Resources
Relevance:
0.0776
by
Marschall, Sabine, editor.
Call Number
304.8 MEM
Publication Date
2018
Format:
Electronic Resources
Relevance:
0.0741
by
Hyde, Kenneth F.
Call Number
338.4791 23
Publication Date
2012
Summary
This field guide provides methods and studies on how-to-do case study research in natural settings. A truly international guide, this text is ideal for those studying and conducting case study research in tourism, hospitality and leisure disciplines. It provides a comprehensive and practical account of how to describe, explain and predict both individual and group case behavior, at the same time explaining behavior among a set of cases relevant to a specific context. This guide embraces and extends Herbert Simon's (Nobel Prize in Economics recipient) insight that a decision results from the conjoining two antecedents in human behavior: cognitive processing of an individual or group and a given context or problem framing. Divided into six parts, this guide includes chapters on: analysis of texts; how-to-do executive interviews; field interviewing in international contexts; stakeholder participatory research; researching indigenous and marginal peoples; and cross-case analysis. The chapters increase skills and understanding of culture, tourism, and hospitality behavior through analysis of the four principle objectives of case study research: accomplishing accuracy; achieving generality; reporting complexity and broad coverage; and achieving impact for improving the individual condition, client, and/or society.
Format:
Electronic Resources
Relevance:
0.0741
by
Goeldner, Charles R.
Call Number
338.479
Publication Date
2008
Format:
Electronic Resources
Relevance:
0.0741
by
Bech Serrat, Josep Maria.
Call Number
343.4
Publication Date
2012
Summary
New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.
Format:
Electronic Resources
Relevance:
0.0659
by
Lück, Michael.
Call Number
330
Publication Date
2021
Summary
This book showcases a kaleidoscope of tourism and hospitality topics, ranging from tourism education, to sustainable tourism, wildlife tourism, Brexit and tourism, and to travel intermediation, tourist motivation and experiences. This volume stimulates discussion on tourist experiences and management, from the viewpoint of various stakeholders.
Format:
Electronic Resources
Relevance:
0.0618
by
Christou, Prokopis A.
Call Number
338.4791
Publication Date
2022
Summary
This book provides an overview of the history and evolution of tourism to the present, and speculates on possible and probable change into the future. It uses several practitioner-linked, real-life examples and case studies derived from all aspects of the tourism, travel and events industries.
Format:
Electronic Resources
Relevance:
0.0583
by
Newman, Martin.
Call Number
658.812
Publication Date
2018
Summary
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Format:
Electronic Resources
Relevance:
0.0529
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