1.
by
Clifton, Darrell.
Call Number
647.94068
Publication Date
2012
Summary
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabiliti
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Electronic Resources
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98208.0859
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by
McLelland, Margaret
Call Number
641.5994 MCL
Publication Date
2010
Summary
"Scrumptious: Fabulous Food from the Birthplace of the Ashes" reveals the great dishes cooked at the house when the first owner Sir William Clarke was entertaining family and guest - the same kind of fabulous food served in the Rupertswood Mansion hotel and conference centre today. Here are savoury soups and delicate mousses, roasted meats and fish, delicious vegetable dishes and salads, luscious trifles and sweet souffles, and sorbets and fruit salads."--BOOK JACKET.
Format:
Books
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0.1768
by
Vallen, Gary K.
Call Number
647.94068 VAL
Publication Date
2000
Format:
Books
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0.1715
by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
2011
Summary
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Format:
Books
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0.1667
by
Kyredis, Katrina.
Call Number
TR DVD 658.406 CHA
Publication Date
2008
Summary
"Large organisations only survive in today?s highly competitive environment if they have the ability to effectively deal with change. And, as changes go, they don?t come much bigger than recent smoking bans and ensuring challenges for the hospitality industry. In this dynamic program, we examine change, the internal and external forces behind it, the restraining forces that prevent it, change implementation and evaluation. With examples and interviews specifically about the changes to smoking laws from the Australian Institute of Management, Club Med, Lindeman Island and the Hotel Motel and Accommodation Association of Victoria, this is a practical and information-packed program that will change the way students think about change!"--Container.
Format:
Other
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0.1543
by
ClickView (Firm)
Call Number
XX(302843.1)
Summary
Environmental sustainability is about designing and implementing practices and processes within a workplace that do not waste or exhaust natural resources or cause ecological damage. It not only minimises an organisation's environmental footprint - there is also potential for significant bottom-line gains. This resource focuses on environmental sustainability in hospitality where the focus in recent decades has been very much about efficient resource use, minimising waste and maximising productivity. Areas covered include identifying resources and environmental issues; compliance with regulations; and improving resource efficiency. Award-winning Melbourne-based Alto Hotel - Australia's first carbon-neutral hotel, presents an excellent case study. Further expert comment is offered by an industry trainer from Kangan Institute's Centre for Competitive Operations. It is an outstanding resource for senior and post-secondary students in various disciplines who are examining contemporary issues in today's workplace. Interviewees: Gary Stickland - Alto Hotel; John Ferraro - Kangan Institute
Format:
Other
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0.1414
by
Rutherford, Denney G., 1942-
Call Number
647.94068 HOT
Publication Date
2007
Summary
"Hotel Management and Operations, Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading industry professionls and academics. Within a coherent theoretical structure, this updated Fourth Edition enables readers to formulate their own ideas and solutions." "Complete with extensive references and suggestions for further reading, Hotel Management and Operations, Fourth Edition is an ideal book for university hospitality programs and management training programs within the hotel industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0512/2005011811.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005011811-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005011811-d.html
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0.1361
by
Hayes, David K.
Call Number
647.94068 HAY
Publication Date
2006
Summary
"Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html
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0.1313
by
Utley, Dan K.
Call Number
976.4 22
Publication Date
2010
Format:
Electronic Resources
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0.1195
by
Weissman, Michaele.
Call Number
641.3373 WEI
Publication Date
2008
Summary
"In God in a Cup, journalist and late-blooming adventurer Michaele Weissman treks into an exotic and paradoxical realm of specialty coffee where the successful traveler must be part passionate coffee connoisseur, part ambitious entrepreneur, part activist, and part Indiana Jones. Her guides on the journey are the nation's most heralded coffee business hotshots - Counter Culture's Peter Giuliano, Intelligentsia's Geoff Watts, and Stumptown's Duane Sorenson." "Weissman tells the tale of an odyssey she shares with these and other brash visionaries who devote themselves to coffee with near-religious fervor, unquenchable energy, and geek-like attention to detail. This journey through the rituals and rivalries of today's ultra-premium coffee business begins in a sweltering Central American hotel, where "cupping" competition judges sniff and spit their way through hundreds of cups, detecting tobacco, chocolate, and blueberry in the brews."--BOOK JACKET.
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2008001363-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2008001363-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2008001363-t.html
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0.1195
by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
2007
Summary
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Relevance:
0.1195