Preface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index.