Resumen

The aim of this WHATT theme e-book is to explore the concept of talent management across the hospitality and tourism sector. This theme edition explores aspects of talent management through a set of connected articles that incorporate secondary research and senior practitioner views. The collection comprises eight articles, each by a contributing author who has expertise in the particular talent management aspect/s covered in their article. The literature review articles are presented in a sequence that starts with the labour market and educational contexts, then progresses to recruitment (and engagement), management development, career management, and retention (and work-life balance). Lastly, two roundtable discussion articles focus on strategic and operational aspects of talent management. The emergent definitions, key challenges and key practical actions across all articles are drawn together to frame the theme issue conclusions and from this we have developed our 'blueprint' for talent management.