Imagen de portada para Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.
Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.
ISBN:
9781571672599
Título:
Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.
Autor:
Moscardo, Gianna, 1962-, author.
Información de la publicación:
Champaign, Ill. : Sagamore Publishing, c1999.
Descripción física:
132 pages : illustrations ; 26 cm.
Serie:
Advances in tourism applications series ; v. 2.
Contenido:
Contents: Ch. 1. Why do we need to be mindful about communicating with visitors? -- Ch. 2. Basic principles for encouraging mindful visitors -- Ch. 3. Helping visitors find their way around -- Ch. 4. Connecting to visitors -- Ch. 5. Providing variety -- Ch. 6. Telling a good story that makes sense -- Ch. 7. Getting to know your visitors -- Ch. 8. Coming to conclusions.
Formato:
Libros
Fecha de publicación:
1999
WAIT_PUBINFO:
Champaign, Ill. : Sagamore Publishing, c1999.