por
Ackerman, Mark S.
Signatura topográfica preferida
658.4038 21
Fecha de publicación
2003
Formato:
Recursos electrónicos
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0.1313
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por
Scott, Noel.
Signatura topográfica preferida
TX911.3 .Q34 K66
Fecha de publicación
2013
Resumen
Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, ?Knowledge is power.? Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creat
Formato:
Recursos electrónicos
Relevancia:
0.1195
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