por
ClickView (Firm)
Signatura topográfica preferida
XX(308118.1)
Resumen
In this Global and Cultural Sensitivity video you learn that cultural awareness is more than how people look or good manners in business interactions. It means being sensitive to local customs, different company cultures, different traditions and values. Cultural insensitivity can offend or alienate employees, customers, partners and suppliers. Global cultural awareness and sensitivity are crucial in business and modern work life. Get this right and you lay the foundations of successful working relationships. Get it wrong and you can cause offense, lose trust and jeopardize business relations. The Global and Cultural Sensitivity video features a case study of a team having a cultural awareness meeting: Serena is horrified when she sees everyone wearing fancy dress costumes. She explains that this can cause offence. The team learn to be appropriate, observe and follow local ways, never assuming you are superior. Serena advocates the importance of doing further research, and not being insensitive or outspoken about other peoples customs. Dion seeks tips from Tammy when doing business in China. They discuss problems with jargon and gestures. What may be acceptable in some cultures is bad manners elsewhere.
Formato:
Otros
Relevancia:
0.3062
por
ClickView (Firm)
Signatura topográfica preferida
XX(307294.1)
Resumen
No business, no matter how innovative and amazing it is, will survive if people haven't heard of it. If people don't know something exists, they'll never be able to purchase it. It's time to work on our communication skills.
Formato:
Recursos electrónicos
Relevancia:
0.3062
por
Forsyth, Patrick, author.
Signatura topográfica preferida
658.45 23
Fecha de publicación
2011
Formato:
Recursos electrónicos
Relevancia:
0.3041
por
ClickView (Firm)
Signatura topográfica preferida
XX(303901.1)
Resumen
With increasing complexity in the workplace, effective communication skills are key to people's survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and texting and using social media professionally (understanding the importance of sensitive, respectful and polite messaging).
Formato:
Otros
Relevancia:
0.2942
por
ClickView (Firm)
Signatura topográfica preferida
XX(303582.1)
Resumen
Communication skills are an essential skills for every business. This video looks at the three ways that people take in information, the three components of face-to-face communication, and how they should be used together when planning your communications.
Formato:
Otros
Relevancia:
0.2942
por
Braun, Mary Beth.
Signatura topográfica preferida
615.822 BRA
Fecha de publicación
2005
Formato:
Libros
Relevancia:
0.2835
por
ClickView (Firm)
Signatura topográfica preferida
XX(303542.1)
Resumen
Communication, internally and externally, is central to every aspect of a business's strategy and operations. In this video, four different business people from the UK and Australia provide an insight into the importance of communication, different methods and evaluating them, and what makes business communication effective. The case studies make an ideal resource for students of Business.
Formato:
Otros
Relevancia:
0.2835
por
ClickView (Firm)
Signatura topográfica preferida
XX(303585.1)
Resumen
Answering the telephone is a different skill to face-to-face communication. This clip elaborates on these difference and demonstrates the dos and don'ts of phone conversations. It also looks at the ways in which the internet has changed the way business communicate with customers.
Formato:
Otros
Relevancia:
0.2835
por
Wainfan, Lynne.
Signatura topográfica preferida
302.2 22
Fecha de publicación
2004
Resumen
This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing). It then discusses how problems in such collaboration can be mitigated and opportunities realized. Problems include increased "us vs. them" divisions and misunderstandings, as well as shifts toward risky options. Opportunities include broadening the range of views and options, as well as broadening the range of available experts. The report suggests a strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context (e.g., convergence on a decision or brainstorming).
Formato:
Recursos electrónicos
Relevancia:
0.2720
por
Varner, Iris.
Signatura topográfica preferida
303.482 VAR
Fecha de publicación
2011
Formato:
Libros
Relevancia:
0.2652
35.
por
Pashman, Dan.
Signatura topográfica preferida
641.013
Fecha de publicación
2014
Formato:
Recursos electrónicos
Relevancia:
0.2572
por
Hunt, Pamela (Pamela S.), R.N.
Signatura topográfica preferida
362.173068 23
Fecha de publicación
2011
Formato:
Recursos electrónicos
Relevancia:
0.2572
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